Customer Account Specialist
Company: TRC Talent Solutions
Location: Matthews
Posted on: January 17, 2026
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Job Description:
Customer Account Specialist - Hybrid Opportunity Prestigious
Charlotte Corporate office is expanding! We are assisting our
client in hiring two Customer Account Specialist to join their
Sales and Service team. The primary purpose of the Customer Account
Specialist is to ensure customers receive the best service possible
through the coordinating any special requests and building strong
relationships. You will be the front line for customer interaction
and account management. The ideal candidate is a highly motivated
individual who is accustomed to working within a high-performance
team. Salary up to $58,000, great benefits, and a hybrid work
schedule. Responsibilities of the Customer Account Specialist:
Receive and process orders in SAP order management system via
inbound telephone calls, email, web, and EDI from B2B customers.
Expedite as required to ensure customer satisfaction. Responsible
for confirming order, product availability, delivery status using
company guidelines and assigned distribution lanes. Develop
relationships to influence and drive sales of products and
services. Create action plan with external sales team Research and
eliminate pricing errors by ascertaining root cause. Evaluate
credit history and accept orders within credit limit for customers.
Qualifications of the Customer Account Specialist: Strong computer
literacy including full Microsoft Office suite Bi-lingual skills
are beneficial, but definitely not required. Candidate should also
have exceptional critical thinking, customer service, and
communication skills. TRC Talent Solutions is proud to be an Equal
Opportunity Employer (EOE). All qualified applicants will receive
consideration for employment without regard to race, color,
religion, sex, age, national origin, protected veteran status,
disability status, sexual orientation, gender identity or
expression, marital status, genetic information, or any other
characteristic protected by law.TRC Talent Solutions is proud to be
an Equal Opportunity Employer (EOE). All qualified applicants will
receive consideration for employment without regard to race, color,
religion, sex, age, national origin, protected veteran status,
disability status, sexual orientation, gender identity or
expression, marital status, genetic information, or any other
characteristic protected by law.
Keywords: TRC Talent Solutions, Winston-Salem , Customer Account Specialist, Accounting, Auditing , Matthews, North Carolina
