Fraud Risk Oversight Director

Company: Truist Bank
Location: Charlotte
Posted on: April 1, 2026

Job Description:

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Regular or Temporary: Regular Language Fluency: English (Required) Work Shift: 1st shift (United States of America) Please review the following job description: The Fraud Risk Oversight Director is responsible for the design, development, implementation, and ongoing management of core, complex operational risk program(s) to support the identification, monitoring, assessing, managing, reporting and governance of operational risk. This individual will lead and manage a team enhancing and overseeing the Corporations program(s) and processes for proactive operational risk management. Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. 1. Manage the Enterprise Fraud Risk Management (EFRM) and Loss Events (Internal and External Loss Events – ELE & ILE) Operational Risk Management Programs which support proactive management of operational risk, as well as ongoing efforts to ensure efficient development and execution of sound risk management practices and high-quality results. 2. Serve as an operational risk expert and coach to risk managers on higher risk and more complex assignments. 3. Promote operational risk awareness across Truist, to include training activities and communication. 4. Ensure EFRM, ELE and ILE programs are continually evaluated, enhanced, aligned with industry trends, and meet regulatory expectations. 5. Organize, coordinate, and manage work of resources within ORM and support the development and growth of teammates through on-going coaching and mentorship. 6. Develop and maintain effective working relationships with stakeholders in all Business Units and second line functions. 7. Drive a strong enterprise risk culture that aligns to Truist’s purpose, mission, and values by fostering rigor and discipline focused on risk and compliance awareness, ethical business practices, transparency, and escalation. 8. Responsible for salary administration, performance assessment, coaching, team member selection, training, and career development of staff. Qualifications Required Qualifications: The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. Bachelor's degree with major in financial-related discipline (accounting, business, finance, etc.) or equivalent education and experience. 2. Fifteen years of banking or risk management experience with subject matter expertise managing Operational Risk Management Programs. Ten years of management experience that includes direct supervisory responsibility. 3. Possess and demonstrate expert Operational Risk Management knowledge, leadership and decision-making skills. 4. Strong analytical and organizational skills and extensive experience designing, developing, implementing and executing risk management programs. 5. Excellent interpersonal skills with the ability to develop and maintain collaborative relationships with multiple stakeholders, interact effectively with all levels of management, and effect and influence change in a dynamic environment. 6. Excellent verbal and written communication skills, with the ability to present issues, observations, and recommendations. 7. Adept with Microsoft Office products. Preferred Qualifications: 1. Master of Business Administration, Risk Management, or relevant Master’s degree Graduate of Leadership Development Program, Banking School, or equivalent industry training program. 2. Experience working for or with (significant interactions) regulatory agencies (FRB, OCC, FDIC). 3. Experience in establishing new Corporate operational risk programs or initiatives. General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site . Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work. Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace. EEO is the Law E-Verify IER Right to Work

Keywords: Truist Bank, Winston-Salem , Fraud Risk Oversight Director, Accounting, Auditing , Charlotte, North Carolina