Sr GFC Investigator – Proficiency Coach
Company: Bank of America
Location: Charlotte
Posted on: April 1, 2026
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Job Description:
Job Description: At Bank of America, we are guided by a common
purpose to help make financial lives better through the power of
every connection. We do this by driving Responsible Growth and
delivering for our clients, teammates, communities and shareholders
every day. Being a Great Place to Work is core to how we drive
Responsible Growth. This includes our commitment to being an
inclusive workplace, attracting and developing exceptional talent,
supporting our teammates’ physical, emotional, and financial
wellness, recognizing and rewarding performance, and how we make an
impact in the communities we serve. Bank of America is committed to
an in-office culture with specific requirements for office-based
attendance and which allows for an appropriate level of flexibility
for our teammates and businesses based on role-specific
considerations. At Bank of America, you can build a successful
career with opportunities to learn, grow, and make an impact. Join
us! Job Description: This job is responsible for performing
end-to-end investigations or investigations support functions of
external financial crimes activities across one or more lines of
business. Key responsibilities include conducting routine to
complex investigations, including fraud committed by external
parties, money laundering, or terrorist financing and acting as the
liaison to Law Enforcement as required. Job expectations include
providing coaching and inputs to investigators to improve case
quality, ensure all cases are sufficiently investigated and
findings are adequately documented. Responsibilities: Reviews,
analyzes, and makes recommendations on investigations, while
identifying enhancements to ensure cases meet or exceed closure and
quality metrics Reviews Suspicious Activity Reports (SAR) in a
timely and accurate manner for submission to regulators and/or law
enforcement Reports facts of the investigation to senior
stakeholders, assisting in identifying potential operational or
compliance risks and partners with Global Financial Crimes (GFC)
Management and/or Front Line Units (FLU) to resolve investigations
Performs quality control functions, training, communications,
guidance, monitoring scenario development/enhancement input and
testing, or law enforcement liaison responsibilities in an
investigative support role Supports the identification of
improvements to the investigations and case assignment processes to
enhance the effectiveness of investigative procedures Participates
in the case assignment process to distribute work across the
investigative team Required Qualifications: Minimum of five years
of relevant financial crimes experience 2 years of AML and/or Fraud
experience and knowledge of AML typologies/risk Prior experience in
Financial Crimes Investigations role Desired Qualifications:
Bachelor's Degree in related field Experience in financial services
and/or a related government entity Certified Anti-Money Laundering
Specialist (CAMS) Skills: Coaching Fraud Management Quality
Assurance Regulatory Compliance Investigation Management Policies,
Procedures, and Guidelines Management Risk Management Issue
Management Reporting Written Communications Preferred Technical
Skills: Risk Governance & Reporting Risk Identification &
Assessment Products, Services & Acumen - Line of Business (LOB) -
GFC AML Regulatory Knowledge Case Investigations & Resolution
Customer Due Diligence Enhanced Due Diligence Financial Crimes Risk
Programs High Risk Activities & Typologies Excellent verbal and
written communication, facilitation, and interpersonal skills E
xperience in coaching, training, or performance management Shift:
1st shift (United States of America) Hours Per Week: 40 Pay
Transparency details US - IL - Chicago - 540 W Madison St - Bank Of
America Plaza (IL4540), US - NJ - Jersey City - 525 Washington Blvd
(NJ2525), US - NJ - Pennington - 1600 American Blvd - Hopewell Bldg
6 (NJ2600) Pay and benefits information Pay range $90,000.00 -
$115,000.00 annualized salary, offers to be determined based on
experience, education and skill set. Discretionary incentive
eligible This role is eligible to participate in the annual
discretionary plan. Employees are eligible for an annual
discretionary award based on their overall individual performance
results and behaviors, the performance and contributions of their
line of business and/or group; and the overall success of the
Company. Benefits This role is currently benefits eligible. We
provide industry-leading benefits, access to paid time off,
resources and support to our employees so they can make a genuine
impact and contribute to the sustainable growth of our business and
the communities we serve.
Keywords: Bank of America, Winston-Salem , Sr GFC Investigator – Proficiency Coach, Accounting, Auditing , Charlotte, North Carolina
