Receptionist - Forsyth Court

Company: Holiday Retirement
Location: Winston Salem
Posted on: November 18, 2021

Job Description:

Overview: Holiday Retirement is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, military or veteran status, gender identity or expression, or any other basis protected by local, state, or federal law. Responsibilities: In the role of Receptionist, you will be responsible to provide office support for the Community.

• Resident Relations answer questions, complete onboarding tasks, solve problems and provide solutions that are beneficial for both resident and community.
• Aid residents, family members and/or vendors with questions/concerns and direct them to the appropriate person/place in the community.
• Answer incoming calls and greet walk in traffic in a polite professional manner
• Assist potential residents by completing initial discovery, answering general questions and scheduling appointments for follow up with the sales leader; making sure to direct/pass messages to the appropriate party.
• Complete discovery sales calls as needed and schedule appointments for the sales leader.
• Provide back up support and assistance to the Enrichment Coordinator as needed.
• Suggest and drive resident, visitor and guest participation in completing the survey questionnaire.
• General Community Paperwork responsible for mail, marketing packets, menus, print schedules, thank you cards, mass market emails, etc.
• Keep staff and resident records current
• Other duties as assigned Qualifications:
  • High School diploma or GED
  • Previous experience providing office support preferred
  • Thorough knowledge of Microsoft Office Suite and ability to quickly learn other programs
  • Proven customer service skills
  • Effective communication skills, both written and verbal
  • Self-starter, team player, not afraid to jump in and assist where needed

Keywords: Holiday Retirement, Winston-Salem , Receptionist - Forsyth Court, Administration, Clerical , Winston Salem, North Carolina