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Associate University Registrar, University Registrars Office

Company: Wake Forest University
Location: Winston Salem
Posted on: March 16, 2023

Job Description:

Application Instructions:External Applicants: Please upload your resume on the Apply screen. Your application will automatically populate your resume details, and you may verify and update data on the My Information page. Please add your cover letter and any other documents required for the position to the Resume/CV document upload section at the bottom of the My Experience application page. Use the Select Files button to add multiple documents including your cover letter and supporting documents. The My Experience page is the only opportunity to add your cover letter and supporting document attachments. You will not be able to modify your application after you submit it. Current Employees: Apply from your existing Workday account. Do not apply from the website. Log in to Workday. Click on the Career Worklet and select Find Jobs. Locate the position and click Apply. Update your Education and Job History.** Cover letter required for all positions and optional for facilities, campus services, and hospitality positions unless otherwise specified.Job Description SummaryUnder the general guidance of - and reporting directly to - the University Registrar & APAA, the Associate University Registrar will lead office planning and staff development and assist the University with academic policy development and implementation. This position will provide leadership to the staff and function as the general operations manager and supervisor, ensuring that appropriate practices and procedures are in place for managing the work. The Associate University Registrar will work with subject area experts to assure that technical support and development are being properly prioritized and applied.
This position is located on Wake Forest's campus and is not eligible for remote work.Job DescriptionEssential Functions:

  • Actively participates on the office leadership team.
  • Supervises six staff (6.0 FTE), modeling & creating a culture of teamwork, accountability, and proactive service.
  • Models and develops a collaborative culture within the office, supporting the highest quality of service and day-to-day operations.
  • Ensures staff development, performance management, and clear accountabilities for direct reports.
  • Collaborates with the University Registrar on strategic direction and oversees/manages the daily system/technical operations of the Office of the University Registrar.
  • Plans and implements practices that continuously improve the services and work provided by the Office of the University Registrar. Includes registration, academic record keeping, records privacy, degree requirement tracking, application of NCAA and federal regulations, reporting, dashboards, the OUR website, course section scheduling and classroom assignment, and other essential academic service functions.
  • Interprets and enforces academic rules and regulations within a faculty governance model.
  • Enforces policies and procedures related to the student data and records residing in the student information system and linked systems.
  • Ensures business processes are clearly documented and followed.
  • Collaborates with the Senior Associate & Associate Registrars to create and maintain the perpetual operations calendar.
  • Investigates new technologies for possible implementation within OUR and the University.
  • Collaborates with graduate and professional school registrars to ensure communication and consistent student record policies and procedures across the University.Other Functions:
    • Works collaboratively with the University Registrar on office and University policy, strategy, priorities, and practices.
    • Represents the University Registrar through leadership and participation on University committees and working groups where priorities and strategies are discussed and developed.
    • Acts on behalf of the University Registrar in his absence.Required Education, Knowledge, Skills, Abilities:
      • Proven success (at least 3 years) directly supervising, leading, and developing professional staff.
      • At least three years of progressively responsible experience in student services and/or academic administration, including professional leadership experiences on a registrar or enrollment management staff.
      • Effective leadership skills, including proven ability to organize, motivate, and lead professional colleagues.
      • Evidence of success in project implementation with advanced skills in project prioritization, planning, and resource allocation.
      • Expert knowledge of student privacy rules and policies (FERPA).
      • Proven experience with the evaluation and implementation of new technologies.
      • Proven skills in creative and analytical problem solving; a curious investigator.
      • Proven ability to balance multiple priorities.
      • Masters Degree.Preferred Education, Knowledge, Skills, Abilities:
        • Doctoral / terminal degree (Ph.D. Ed.D., J.D., etc.).
        • Sophisticated understanding of curriculum and academic program structures in higher education.
        • Proven ability to work effectively with faculty leadership on committees and in support of faculty governance.
        • Experience supporting a student information system transition.
        • Proven success (at least 5 years) directly supervising, leading, and developing professional staff.
        • Five years of progressively responsible experience in student services and/or academic administration, including professional leadership experiences on a registrar or enrollment management staff.
        • Prior staff supervisory experience in a University Registrar's office at the Senior Assistant Registrar or Associate Registrar level.Accountabilities:
          • NCAA Coordinator
          • Assistant Registrar for Transfer
          • Assistant Registrar, Faculty Services
          • Assistant Registrar/Reporting Manager
          • Assistant Registrar for Academic Records - Curriculum Support
          • Assistant Registrar for Academic Records - Commencement CoordinationAdditional Job DescriptionWake Forest University requires proof of full vaccination with an FDA approved or authorized COVID-19 vaccine for all positions posted on or after September 13, 2021. Wake Forest University requires that you provide satisfactory proof of full vaccination status to Human Resources within three days of your hire date. You must also maintain full COVID-19 vaccination status, as classified by the CDC, during your employment at Wake Forest University.Consistent with federal, state and local law, Wake Forest University will consider accommodations for disability- and religious-based reasons unless providing an accommodation would result in an undue hardship to the University.If you seek an accommodation from the vaccination requirement for disability- or religious-based reasons, you should contact Human Resources.New employees who are hired into positions posted prior to September 13, 2021, offers of employment made to new employees prior to that date, and employees for positions at Graylyn Conference Center are generally exempt from the vaccination requirement unless the employee's position is otherwise subject to a vaccination requirement due to the essential components of the position as described in Policy.Time Type RequirementFull timeNote to Applicant:This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor.In order to provide a safe and productive learning and living community, Wake Forest University conducts background investigations and drug screens for all final staff candidates being considered for employment.WakeForestseeks to recruit and retain a diverse workforce while promoting an inclusive work environment committed to excellence in the spirit of Pro Humanitate.In adherence with applicable laws and as provided by University policies, the University prohibits discrimination in its employment practices on thebasis of race, color, religion, national origin, sex, age, sexual orientation, gender identity and expression, genetic information, disability and veteran statusandencourages qualified candidates across all group demographics to apply.

Keywords: Wake Forest University, Winston-Salem , Associate University Registrar, University Registrars Office, Administration, Clerical , Winston Salem, North Carolina

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