Casino Compliance Lead
Company: DHRM
Location: Danville
Posted on: April 3, 2026
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Job Description:
Title: Casino Compliance Lead Hiring Range: $57,978 - $65,000
Agency: Virginia Lottery Location: Danville, VA Agency Website:
www.valottery.com Recruitment Type: General Public - G For more
than three decades, the Virginia Lottery has worked to build a
strong reputation, one synonymous with providing fun, entertaining
experiences and doing so responsibly and with integrity. Proceeds
from traditional Lottery games support K – 12 public education in
Virginia. Taxes generated by sports wagering and casino gaming,
which are regulated by the Lottery, benefit other priorities of the
Commonwealth. The Virginia Lottery is currently seeing a Casino
Compliance Lead to join its Gaming Compliance team. The Casino
Compliance Lead is responsible for leading Casino Compliance
Representatives in performing casino procedure observations,
compliance inspections and investigations to ensure casino
operators’ continuous compliance with applicable state laws and
regulations and VA Lottery approved casino operators’ policies and
procedures. In addition, this position will be performing the
following on-site: fingerprinting casino employment applicants,
receiving and reporting complaints from the public and assisting
individuals who wants to voluntarily exclude themselves from
gaming. Employees in this classification are essential employees
and must be willing to work rotating shifts as required to ensure
adequate coverage at the designated casino. The shifts available
for this position: 3rd shift - 12am to 8:30am The Casino Compliance
Lead: Assists the Casino Compliance Supervisor (“CCS”) in
monitoring the performance of Casino Compliance Representatives
(“CCRs”), documents deficiencies and reports status to the CCS.
Leads the CCRs in the execution of the compliance reviews defined
in the Compliance Plan, which includes but not limited to,
observation of casino procedures in critical areas such as Slots,
Table Games, Poker, Retail Sportsbook, Key Watcher, Surveillance,
Cage, Drop and Count. Assists in the Gaming Compliance Department’s
efforts to ensure continued adherence to casino internal controls,
property rules, regulations and procedures and any other governing
regulations or directives. Assists the CCS in providing necessary
training to the CCRs. Performs supervisory duties in the absence of
the CCS. Assigns duties to the CCRs as necessary. Lead the CCRs or
perform administrative tasks, including but not limited to, the
following: o Receiving casino patron complaints and reporting it to
the CCS o Obtaining fingerprints of potential casino employees for
licensing purposes. o Delivery of badges of licensed casino
employees to the property’s HR department. o Assisting individuals
who wants to sign up for the Virginia Exclusion Program. Leads the
CCRs or assists in investigations as directed by the CCS. Leads the
CCRs or assists in reviewing casino submissions such as Internal
Controls, SOPs, Rules of the Games etc. as directed by the CCS.
Must be able to work various shifts as required (Casinos operate
24/7). Prepares status reports and compiles statistical information
as requested by management. Prepares written reports after
investigating incidents that occur within the casino. Reviews
reports submitted through the Lottery’s case management system by
CCRs to ensure that they are complete and accurate. Makes
operational, system, or policy recommendations to the CCS to
effectively accomplish the mission of the agency. Maintains
proficiency in using all assigned databases and other resources.
Assist with staffing and employee scheduling. Effectively
researches available data and compiles findings in response to
investigative and/or administrative inquiries. Reviews reports
submitted by CCRs. Minimum Qualifications Associate’s Degree in
Criminal Justice, Accounting, Legal Studies or related field.
Minimum two years of experience in investigative work, regulatory
compliance or auditing is required. Minimum one year of experience
in the gaming industry required preferably in the area of Internal
Audit, Gaming Operations, or Regulatory Compliance. Knowledge of
state laws and regulations governing casino gaming. Knowledge of
advanced investigative principles and techniques. Ability to
manage, supervise, and direct the work of investigative and
compliance professionals. Ability to lead project teams involving
multiple types of regulatory compliance inspections and enforcement
investigations. This may also require coordination with law
enforcement agencies and casino personnel. Excellent communication
(oral and written) skills. Acute leadership and interpersonal
skills. Ability to build effective working relationships with
diverse groups of people and officials. Proficient in desktop
applications such as, but not limited to, Microsoft Word, Excel,
and PowerPoint, and automated databases. Ability to clearly
document investigative findings, prepare management reports, and
make logical and sound decisions in critical, complex, and changing
situations. Ability to develop and document procedures to create an
efficient and effective workflow. Demonstrated ability to
effectively handle multiple priorities and /or competing tasks and
responsibilities and meet established deadlines; and readily adapt
to organizational and operational changes. Ability to maintain the
utmost integrity, persuasiveness, and diplomacy in discussing
controversial subject matter. A comparable amount of training and
experience may be substituted for the minimum educational
requirement. Additional Considerations Must complete background
investigation. Valid driver’s license, with satisfactory driving
history. Irregular hours and travel throughout Virginia may be
required to include reporting to Virginia Lottery headquarters when
directed. Travel outside of Virginia as needed. This position is
essential to the continuity of operations and regulatory
requirements and the incumbent is required to report to / remain on
the work onsite as needed during declared emergencies and will be
required to work rotating shifts. Eligible for shift differentials.
Will be exposed to secondhand smoke and intoxicated/unruly
individuals Special Instructions You will be provided a
confirmation of receipt when your application and/or résumé is
submitted successfully. Please refer to “Your Application” in your
account to check the status of your application for this position.
Contact Information Jennifer Taylor Phone: 804-692-7215 In support
of the Commonwealth’s commitment to inclusion, we are encouraging
individuals with disabilities to apply through the Commonwealth
Alternative Hiring Process. To be considered for this opportunity,
applicants will need to provide their AHP Letter (formerly COD)
provided by the Department for Aging & Rehabilitative Services
(DARS), or the Department for the Blind & Vision Impaired (DBVI).
Service-Connected Veterans are encouraged to answer Veteran status
questions and submit their disability documentation, if applicable,
to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can
be found at AHP Letter or by calling DARS at 800-552-5019. Note :
Applicants who received a Certificate of Disability from DARS or
DBVI dated between April 1, 2022- February 29, 2024, can still use
that COD as applicable documentation for the Alternative Hiring
Process.
Keywords: DHRM, Winston-Salem , Casino Compliance Lead, Administration, Clerical , Danville, North Carolina
