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Account Manager II

Company: Vela Agency
Location: Winston Salem
Posted on: March 24, 2020

Job Description:

Overview: Vela Agency is a local full-service advertising agency located in Winston-Salem, NC. This position is a full-time salaried position. This is an opportunity for an experienced marketer and strategist to showcase their skills with a variety of different types of clients, including automotive, heavy truck, transportation, healthcare, packaged goods, professional services, retail, and other industries. The position would also cover a full spectrum of different types of work, including developing new clients, managing existing client relationships, developing strategy, and executing all elements of client campaigns. As a key part of the account team, this position will be required to bring experience, maturity, energy and a strategic mindset to perform as part of a strong, collaborative team. Our agency is fast-paced and service oriented. We offer a competitive salary, holiday/vacation plan, and health benefits. Responsibilities: Develop long-term relationships with a portfolio of clients, connecting with key business executives and stakeholders Manage and develop client accounts to initiate and maintain favorable relationship with clients Demonstrate leadership, excellent communication and interpersonal skills, technical expertise depending on the industry, and networking abilities Liaise between the customer and internal teams, leading strategy, development of campaigns, and working with creative and digital departments to realize goals Develop a trusted advisor relationship with key accounts, customer stakeholders Ensure the timely and successful delivery of solutions according to customer needs and objectives Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis Act as project manager for assigned accounts and as project manager for special projects in support of other account managers, as assigned Build key customer relationships, identify business opportunities, negotiate and close business deals Help manage existing clients and ensure they remain satisfied and positive, helping to predict clients--- future needs Identify opportunities for campaigns, services, and distribution channels that will lead to an increase in sales Involvement with, and leading, the following types of activities: event management, video production, media buying and trafficking, premium item sourcing, etc. Expectations and Requirements: Proven account management and strategic experience Demonstrated ability to communicate, present, and influence credibly and effectively at all levels of the organization, including executive and C-level Experience in delivering client-focused solutions based on customer needs Proven ability to manage multiple projects at a time, while paying strict attention to detail Excellent listening, negotiation and presentation skills Excellent verbal and written communications skills Bachelor's Degree in appropriate field of study required. Masters preferred 5 years of marketing experience with agency background Deep digital understanding Self-motivated and able to thrive in a results-driven environment Natural relationship builder with integrity, reliability and maturity Ability to prioritize among competing tasks Critical thinking and problem-solving skills Excellent time and project management skills. Always looking to improve inefficient processes Keen attention to detail and adherence to deadlines Time Management Requirements: Ability to travel as needed Attendance at client events outside regular office hours required at times Punctuality in office hours, at events, and especially with client-related activities a must

Keywords: Vela Agency, Winston-Salem , Account Manager II, Executive , Winston Salem, North Carolina

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