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Manager of Operations and External Communications, Wake Forest Historical Museum

Company: Wake Forest University
Location: Winston Salem
Posted on: January 26, 2023

Job Description:

Application Instructions:External Applicants: Please upload your resume on the Apply screen. Your application will automatically populate your resume details, and you may verify and update data on the My Information page. Please add your cover letter and any other documents required for the position to the Resume/CV document upload section at the bottom of the My Experience application page. Use the Select Files button to add multiple documents including your cover letter and supporting documents. The My Experience page is the only opportunity to add your cover letter and supporting document attachments. You will not be able to modify your application after you submit it. Current Employees: Apply from your existing Workday account. Do not apply from the website. Log in to Workday. Click on the Career Worklet and select Find Jobs. Locate the position and click Apply. Update your Education and Job History.** Cover letter required for all positions and optional for facilities, campus services, and hospitality positions unless otherwise specified.Job Description SummaryOversees the daily operations of the Museum and manages the upkeep and support of the museum facilities. Manages financial operations and oversees Birthplace Society membership. Promotes and enhances the functions of the Wake Forest Historical Museum and Wake Forest College Birthplace Society (WFCBS) with museum constituents through social media, publications, and direct contact. Position is in the Town of Wake Forest, NC, home of the original campus of Wake Forest University.

The Wake Forest Historical Museum preserves, shares, and supports the early history of Wake Forest University before its move (1956) from its original home in the Town of Wake Forest to Winston-Salem, NC. It includes the Calvin Jones House (c. 1820) and a 7,000-square-foot facility (2010) with large permanent exhibit spaces, auditorium, meeting space, offices, and archival space. The WFCBS is the 501(c)(3) nonprofit organization that owns and oversees the operations of the Wake Forest Historical Museum.

*This is a fixed term, 2 year position.Job DescriptionEssential Functions:

  • Manages WFHM facilities to oversee the physical plant's maintenance and operations, working with the University Facilities department and private contractors as needed
  • Greets public visitors in person and by telephone; conducts small and group tours
  • Coordinates and manages external and internal event calendar, acts as liaison to community groups, oversees museum events
  • Processes weekly financial deposits, including contributions and sales, compiles monthly board financial statements for the WFCBS Treasurer
  • Manages purchase orders for general supplies and gift shop inventory
  • Attends board meetings and serves as recording secretary to the Board of Directors
  • Maintains membership data, including membership recruitment, engagement and renewals
  • Develops, writes, and produces newsletters, brochures, and other publications
  • Conducts media relations; maintains contacts with local print and broadcast media outlets
  • Develops social media and communications strategy and standards that include interpretive and promotional content
  • Supports media relations and maintains contacts with local print and broadcast media outlets
  • Uses website, social media platforms, multimedia, and email to enhance communication with museum constituents which include alumni, Society members, volunteers, community organizations, and the university community
  • Liaises and collaborates with Community and External Relations in University Advancement
  • Designs and develops museum exhibits and interpretative panels in collaboration with museum staff
  • Follows standard museum best practices
  • Contributes to a transparent and equitable organizational culture where ethical and equity policies and practices are understood and lived out by all staffRequired Education, Knowledge, Skills, Abilities:
    • Bachelor's degree in communications, journalism, history, museum studies, or reasonably related discipline or equivalent work experience. Master's degree or equivalent experience preferred
    • Experience with museum/ historic sites management or equivalent
    • Experience in planning and executing events
    • Strong interpersonal and communication skills and ability to work with a wide range of constituencies in a diverse community
    • Strong administrative skills to include experience managing budgets and knowledge of Quickbooks or other financial management software; familiarity with Past Perfect a plus
    • Strong writing and editing skills
    • Knowledge of communication principles, media, and marketing techniques
    • Proficiency in web-site design, social media communications, and graphic design software
    • Commitment to the mission and values of Wake Forest University and a commitment to equity, particularly racial equity, with a willingness to proactively learn about it and integrate it into all aspects of the work
    • Respect for the dignity and abilities of all people
    • Accuracy and attention to detail regarding print media
    • Ability to organize workflow, coordinate activities, multitask, and meet deadlines
    • Employee development and performance management skills
    • Ability to recruit, train, supervise and motivate volunteers in multiple areas of responsibility.
    • Ability to foster a cooperative work environment
    • Ability to work evenings and weekends.
    • Ability to travel occasionally, and meet the requirements of the University's automobile insuranceAccountabilities: Responsible for own work only.*Applicants will be asked to complete a brief questionnaire including salary expectations. Qualified candidates that may have a salary expectation higher than the budgeted amount may receive a phone call from the HR Recruitment to discuss salary expectations in a more detailed manner. *Note:This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by the employee's supervisor.Additional Job DescriptionWake Forest University requires proof of full vaccination with an FDA approved or authorized COVID-19 vaccine for all positions posted on or after September 13, 2021. Wake Forest University requires that you provide satisfactory proof of full vaccination status to Human Resources within three days of your hire date. You must also maintain full COVID-19 vaccination status, as classified by the CDC, during your employment at Wake Forest University. Consistent with federal, state and local law, Wake Forest University will consider accommodations for disability- and religious-based reasons unless providing an accommodation would result in an undue hardship to the University. If you seek an accommodation from the vaccination requirement for disability- or religious-based reasons, you should contact Human Resources. New employees who are hired into positions posted prior to September 13, 2021, offers of employment made to new employees prior to that date, and employees for positions at Graylyn Conference Center are generally exempt from the vaccination requirement unless the employee's position is otherwise subject to a vaccination requirement due to the essential components of the position as described in Policy. To help provide a safe learning and living community, Wake Forest University conducts background investigations and drug screens for all final candidates being considered for employment.Wake Forest seeks to recruit and retain a diverse workforce and encourages qualified candidates across all group demographics to apply. Wake Forest University is committed to providing access and reasonable accommodation in employment for individuals with disabilitiesTime Type RequirementFull timeNote to Applicant:This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor.In order to provide a safe and productive learning and living community, Wake Forest University conducts background investigations and drug screens for all final staff candidates being considered for employment.WakeForestseeks to recruit and retain a diverse workforce while promoting an inclusive work environment committed to excellence in the spirit of Pro Humanitate.In adherence with applicable laws and as provided by University policies, the University prohibits discrimination in its employment practices on thebasis of race, color, religion, national origin, sex, age, sexual orientation, gender identity and expression, genetic information, disability and veteran statusandencourages qualified candidates across all group demographics to apply.

Keywords: Wake Forest University, Winston-Salem , Manager of Operations and External Communications, Wake Forest Historical Museum, Executive , Winston Salem, North Carolina

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