Patient Transporter Specialist - Atrium Health Carolinas Medical Center, Weekends
Company: Atrium Health
Location: Charlotte
Posted on: April 25, 2024
Job Description:
Overview Job SummaryThe Patient Transport Specialist will assist
in providing exceptional customer service to patients and visitors
in a courteous, prompt, and efficient manner. Their primary
function is to determine the internal and external guest
services/transportation needs of the patients in valet parking and
shuttle service. Coordinate and monitor all guest/transport
activities. Coordinate patients, visitors, and staff activities at
facility entrances. Will work weekend Days with an additional week
day.Essential Functions
- Role models a positive Atrium Health image to patients,
visitors, and staff by adhering to Our Atrium Health Way.
- Greet and assist patients/visitors upon arrival to the
facility.
- Assist all patients/visitors with luggage and assistance in/out
vehicle.
- Process valet claim ticket according to operating
procedures
- Safely valet park, secure and retrieve in designated parking
area.
- Directs patients, visitors and staff to appropriate parking
areas.
- Participant in the registration of all patients and
visitors.
- Coordinate activities to assist patients and visitors to
desired designations within the facilities
- Provide education to patients and visitors and answer questions
regarding essential support services and provide the appropriate
resource (s)
- Operate company vehicles in a safe and secure manner for the
transport of passengers, equipment and materials.
- Educate and instruct all passengers on vehicle safety.
- Maintains traffic control on the front drives and entrances by
ensuring fire lanes and no parking zones are clear of traffic.
- Assist with enforcing the Tobacco Free Environment Policy.
- Coordinates activities in the Lobby, Discharged Patient
Holding, Hospitality Suite Area, Maternity Express, etc..
- Assists in retrieving, cleaning and storage of all patient
transport equipment.
- Assist with care and maintenance of transport equipment to
ensure equipment is safe, clean, and ready for use. Inspect
equipment before and after use to identify defective equipment.
Report defective equipment immediately to supervisor.
- Monitor facilities to ensure environment is safe and clean
(ensuring unattended equipment is removed from hallways, not
blocking electrical panels, fire extinguishers or emergency
exits)
- Complete and maintain required training, educational programs,
and certification.
- Attend meetings as required.
- Adhere to Atrium Health and departmental policies and
procedures.Physical RequirementsMust be able to stand and walk for
long periods of time. Must be able to push/pull all modes of
patient transport equipment. Ability to lift a minimum of 50 pounds
for moving and lifting patients required. Possible exposure to
hazardous materials. Based on the physical requirements for this
position all applicants for this position are required to undergo a
physical ability test as a condition of employment. Education,
Experience and CertificationsHigh School Diploma or equivalent
required. Valid Driver's License. Oral communication skills,
written communication skills, and organization skills required.
Knowledge of Microsoft Applications required. Minimum of 2 years'
experience in hospital, hotel, restaurant or customer oriented
environment preferred. BLS certified within 6 months.
Keywords: Atrium Health, Winston-Salem , Patient Transporter Specialist - Atrium Health Carolinas Medical Center, Weekends, Healthcare , Charlotte, North Carolina
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