Certified Peer Support Specialist / CPSS – Help Drive Recovery with Our ACT Team

Company: Monarch
Location: Charlotte
Posted on: April 1, 2026

Job Description:

Make a Difference in Someone’s Life! At Monarch, we work together to provide life-changing care in communities across North Carolina and Rhode Island. As a team, we provide hope, promote wellness, and empower individuals and families impacted by mental illness, substance use disorders, intellectual and developmental disabilities, and traumatic brain injury. You Belong at Monarch You deserve a positive and encouraging work environment - a place where you can do your best work and grow as a professional. That is just what you’ll find at Monarch. Here, we care for people, including our team members. We offer a comprehensive, competitive benefits package that supports full-time and part-time team members and their families. More than just a job, this opportunity with Monarch will give you room to spread your wings and grow because we believe in promoting from within and developing future leaders. Job Highlights: Starting Pay: $17.00/hr Must hold an active North Carolina Certified Peer Support Specialist (CPSS) Certification to qualify for this position. This Opportunity: The primary responsibilities of the Assertive Community Treatment Team Peer Support Specialist are to provide individualized services in the community and promote individual self-determination and decision-making. ACTT Peer Support Specialists also provide essential expertise and consultation to the staff to promote a culture in which each individual’s point of view and preferences are recognized, understood, respected, and integrated into treatment, rehabilitation, and community self-help. What You'll Do: • Carry out duties as a member of the Assertive Community Treatment Team staff, under the direction of the Assertive Community Treatment Team Leader. • Participate in comprehensive assessment of psychiatric history (onset, course, and effect of illness, past treatment and responses, risk behaviors, and accomplishments), mental status, and diagnosis; physical health and dental health; use of drugs and alcohol; education and employment; social development and functioning; activities of daily living (self-care, living situation, nutrition, money management); and family structure and relationships. • Document participant progress to maintain a permanent record of activity according to the agency's established methods and procedures. • Participate in staff organizational meetings and treatment planning review meetings. • Contribute to the program's ongoing assessment of participants’ mental illness symptoms and participants’ response to treatment. Share observations and concerns with the staff for consultation and direction and takes appropriate action. • Provide direct services to participants on an individual, group, and family basis in the office and in community settings to teach symptom-management techniques and promote personal growth and development by assisting participants to cope with internal and external stresses and move ahead with their goals. • Provide work-related supportive services, such as assistance securing necessary clothing and grooming supplies, wake-up calls, transportation. • Perform mentoring, problem solving. Offer encouragement on and off the job site. • Provide ongoing assessment, problem solving, side-by-side services, skill teaching, support (prompts, assignments, encouragement), and environmental adaptations to assist participants with activities of daily living. • Assist participants to find and maintain a safe and affordable place to liveapartment hunting, finding a roommate, landlord negotiations, cleaning, furnishing and decorating, and procuring necessities (telephone, furniture, utility hook-up). Assist and support them to perform household activities, including house cleaning and laundry. • Assist and support participants in obtaining adequate financial support (help to gain employment and apply for entitlements). Teach money-management skills (budgeting and paying bills) and assist participants in accessing financial services such as bank checking and savings accounts. • Help participants to access reliable transportation (obtain a driver's license and car and car insurance, arrange for cabs, use public transportation, find rides). • Assist and support participants to have and effectively use a personal primary care physician and dentist, and eye doctor if they wear glasses. • Organize and lead individual and group social and recreational activities to help participants structure their time, increase social experiences, and provide opportunities to practice social skills. • Attend and actively participate in meetings and training as required. Maintain certification in all agency, state and federal training requirements. • Demonstrate knowledge of and comply with all agency policies and procedures, as well as state and federal statutes and regulations related to specific program areas. • Follow service definition guidelines for services being provided. • Complete all other relevant responsibilities as assigned by the supervisor. • Driving and travel may be required. Education We're Looking For: High School Diploma (Required) Certifications We're Looking For: Certified Peer Support Specialist (CPSS) - State Division of Mental Health, Developmental Disabilities and Substance Abuse Services (USA), Drivers License (Valid) - USA Experience We're Looking For: Experience working with adults with a mental health diagnosis and/or substance use disorder | Not Required&xa;Lived experience and a personal recovery story related to mental illness or substance use. | Required Schedule: Monday - Friday (8:30am - 5:00pm) Target Weekly Hours: 40 Monarch is an Equal Opportunity Employer Monarch offers opportunities as diverse as the people we support and the communities we serve. Monarch is an equal opportunity employer and we are firmly committed to supporting and celebrating all forms of diversity. Monarch does not accept paper applications. Any person with a disability who needs any reasonable accommodation under the Americans with Disabilities Act to apply for a position or otherwise to participate in Monarch job search or selection process, should contact HR@MonarchNC.org or call (704) 986-1550. This job description in no way implies that these are the only duties and responsibilities to be performed. You will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. This job description is subject to revision at the discretion of Monarch.

Keywords: Monarch, Winston-Salem , Certified Peer Support Specialist / CPSS – Help Drive Recovery with Our ACT Team, Healthcare , Charlotte, North Carolina