Certified Peer Support Specialist / CPSS – Supporting People, Changing Lives

Company: Monarch
Location: Winston Salem
Posted on: April 1, 2026

Job Description:

Make a Difference in Someone’s Life! At Monarch, we work together to provide life-changing care in communities across North Carolina and Rhode Island. As a team, we provide hope, promote wellness, and empower individuals and families impacted by mental illness, substance use disorders, intellectual and developmental disabilities, and traumatic brain injury. You Belong at Monarch You deserve a positive and encouraging work environment - a place where you can do your best work and grow as a professional. That is just what you’ll find at Monarch. Here, we care for people, including our team members. We offer a comprehensive, competitive benefits package that supports full-time and part-time team members and their families. More than just a job, this opportunity with Monarch will give you room to spread your wings and grow because we believe in promoting from within and developing future leaders. Job Highlights: Starting Pay: from $17.00/hour Candidates must be a North Carolina Certified Peer Support Specialist (CPSS) and must have at least 1 year of experience working with adults with a mental health diagnosis and/or substance abuse disorder diagnosis. This Opportunity: The primary responsiblities of the CST Certified Peer Support Specialist are to provide individualized services in the community and promote individual self-determination and decision making. CST Certified Peer Support Specialists also provide essential expertise and consultation to the staff to proimote a culture in which each individual's point of view and preferences are recognized, understood, respected, and integrated into treatement, rehabilitation, and community self help. What You'll Do: • Serves as an active member of the CST, participates in team meetings, and provides input into the person-centered planning process. • Carry out duties as a member of the CST staff, under the direction of the CST Team Leader. • Guides and encourages beneficiaries to take responsibility for and actively participate in their own recovery. • Assists the beneficiary with self-determination and decision-making. • Models recovery values, attitudes, beliefs, and personal action to encourage wellness and resilience. • Teaches and promotes self-advocacy to the beneficiary. • Supports and empowers the beneficiary to exercise his/her legal rights within the community. • Provides psychoeducation as indicated in the PCP. • Assists with crisis interventions. • Assists the Team Leader with behavioral and substance use disorder interventions. • Assists with the development of relapse prevention and disease management strategies. • Participates in the initial development, implementation, and ongoing revision of the PCP. • Communicates the beneficiary’s progress and the effectiveness of the strategies and interventions to the Team Leader as outlined in the PCP. • Follow service definition guidelines for services being provided. • Maintain accurate service documentation in a manner consistent with agency and state/federal law. • Complete and submit accurate billing information on time; maintain and ensure comprehensive medical records are kept for each person served. • Maintain positive working relationships within the communities served, including with individuals, families, team members, other staff, monitoring and licensing agencies, organizations, and funders. • Drive and travel extensively to community locations, various agencies, and other outreach destinations. Provide and/or arrange for transportation for people supported as required. • Attend and actively participate in meetings and training as required. Maintain certification in all agency, state and federal training requirements. • Demonstrate knowledge of and comply with all agency policies and procedures, as well as state and federal statutes and regulations related to specific program areas. • Follow service definition guidelines for services provide that are managed by state and/or federal regulations. • Complete all other relevant responsibilities as assigned by the supervisor. • Driving and travel may be required. Education We're Looking For: High School Diploma (Required) Certifications We're Looking For: Certified Peer Support Specialist (CPSS) - State Division of Mental Health, Developmental Disabilities and Substance Abuse Services (USA), Drivers License (Valid) - USA Experience We're Looking For: Experience working with adults with a mental health diagnosis and/or substance use disorder | 1 Year | Required&xa;Lived experience and a personal recovery story related to mental illness or substance use. | Required Schedule: Monday-Friday (8:00am-5:00pm) Target Weekly Hours: 40 Monarch is an Equal Opportunity Employer Monarch offers opportunities as diverse as the people we support and the communities we serve. Monarch is an equal opportunity employer and we are firmly committed to supporting and celebrating all forms of diversity. Monarch does not accept paper applications. Any person with a disability who needs any reasonable accommodation under the Americans with Disabilities Act to apply for a position or otherwise to participate in Monarch job search or selection process, should contact HR@MonarchNC.org or call (704) 986-1550. This job description in no way implies that these are the only duties and responsibilities to be performed. You will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. This job description is subject to revision at the discretion of Monarch.

Keywords: Monarch, Winston-Salem , Certified Peer Support Specialist / CPSS – Supporting People, Changing Lives, Healthcare , Winston Salem, North Carolina