Assistant Store Mgr (Thomasville)
Company: Mountain Express (Retail Division)
Location: Thomasville
Posted on: June 23, 2022
Job Description:
Job Title: -Assistant Store ManagerJob Summary:The Assistant
Store Manager works to support the success and profitability of the
store. They are responsible for leading the day-to-day operations
of the store in the absence of the Store Manager. They hold a
crucial role because they provide leadership and guidance and
enforce standards and policies for store personnel when the Store
Manager is away from the store. The Assistant Store Manager is
responsible for supporting the Store Manager in leading,
facilitating and completing all store level tasks including food
preparation, cash register duties, customer service, cleaning, and
all other related functions. The Assistant Store Manager ensures an
exceptional customer experience by ensuring and demonstrating world
class customer service. -Essential Functions:
Smile and greet customers in a
friendly manner as they enter the store. Provide a fast, friendly,
and enjoyable experience for all customers. Respond to and resolve
customer requests or complaints in a timely and efficient manner.
Engage each customer genuinely and thank them for their
business.Operate a cash register adhering to all Company policies
and standards. Maintain proper cash levels and follow all cash
handling and shift change processes and procedures to ensure no
cash shortages occur.Supervise the day-to-day task assignments and
performance for all team members. Assist with all matters
pertaining to recruiting, hiring, training, coaching, employee
engagement and performance management.When necessary, assist the
Store Manager with planning and preparing work schedules and
coordinating daily activities to serve the needs of the
store.Monitor and report all competitive fuel prices every morning
and as changes occur. Ensure gas price changes are made accurately
and timely.Interact with and motivate team members to drive sales
plans, promotions, and programs in order to meet store
objectives.When necessary, order stock adhering to par levels and
plan-o-grams. Ensure vendors do not overstock or bring in
unauthorized product.Complete daily reports and paperwork entry
correctly and timely.Research cash shortages and report violations
to the Store Manager or District Manager.Prepare deposits according
to Company Policy and deliver deposits to the bank on a daily
basis.
Adhere to and enforce federal and
state laws, and company policy regarding the sale of alcohol,
tobacco, lottery, and all other age restricted products.Ensure the
proper execution of assigned foodservice programs and procedures.
Assure fresh, quality food, hot coffee and beverages are available
at all times.Follow and enforce company uniform, appearance, and
dress code policies.Adhere to and enforce the execution of
established safety and security policies and procedures.Ensure the
proper execution of all assigned store level marketing
programs.Suggestively sell promotions, food and beverage specials
and loyalty programs.Complete all store housekeeping functions
(i.e., Cleaning, dusting, sweeping, mopping, emptying trash,
cleaning restrooms, cleaning food service equipment, policing
parking areas and lot, cleaning gas pumps, etc.)Replenish products
and supplies to ensure in-stock conditions at all times. Rotate and
front-face stock to ensure freshness and quality of products and
easy customer access. Remove damaged and out-of-code merchandise
from the shelves. Keep the store looking neat and
attractive.Communicate with the Store Manager regarding customer
requests or complaints and any vendor related concerns. Report all
theft and any suspected shoplifting.Check in external and internal
vendors according to standards and procedures.Follow and enforce
all company policies, procedures, and quality standards.Assume
other duties and responsibilities as assigned to accommodate store
operational needs.Lead by example with a sense of urgency and
purpose, treating others with a positive and respectful
attitude.Represent the company brand by exemplifying its core
values.Qualifications:
Must be at least 18 years of age to
be considered for this position.Must maintain a current, valid,
unrestricted driver's license with an insurable driving
record.Basic language and mathematical skills.Ability to Multitask,
perform repeated bending, reaching, prolonged standing, and be able
to occasionally lift up to 50 pounds.Ability to read and comprehend
simple instructions, short correspondence, and memos.Ability to
work 40 hours per week. Willingness and availability to work all
shifts, weekends, nights, and holidays as required by the needs of
the business.Must be able to reliably report to work on time, as
scheduled.Must be responsible, dependable, and acceptable to
change.Powered by JazzHR
Keywords: Mountain Express (Retail Division), Winston-Salem , Assistant Store Mgr (Thomasville), Hospitality & Tourism , Thomasville, North Carolina
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