PATIENT AMBASSADOR (FULL TIME)
Company: Morrison Healthcare
Location: Charlotte
Posted on: February 21, 2026
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Job Description:
Job Description Job Description We are hiring immediately for a
full time PATIENT AMBASSADOR position. Location: Atrium Health Main
- 1000 Blythe Boulevard, Charlotte, North Carolina 28203. Note:
online applications accepted only. Schedule: Full time; Days and
hours may vary. Open availability is preferred. Rotating weekends.
More details upon interview. Requirement: Prior customer and
patient service experience is preferred. Perks: Opportunity for
growth! Shift meal provided. Benefits available. Fixed Pay Rate:
$22.00 per hour. Make a difference in the lives of people, your
community, and yourself. Join a culture of opportunity with
Morrison Healthcare. Our careers are filled with purpose and
empower you to transform healthcare experiences. Take a look for
yourself! Morrison Healthcare is a leading national food and
nutrition services company supporting more than 1,000 hospitals and
healthcare systems across 46 states, many of which are recognized
as U.S. News & World Report ranked Top Hospitals and Health
Systems. For over 70 years, Morrison has been serving some of the
nation’s largest health systems and bringing a culinary,
nutritional, and operational expertise that truly transforms the
healthcare dining experience. Morrison has more than 1,600
registered dietitians, 1,200 executive chefs, and 31,000
professional food service team members. The company has been
recognized as one of Modern Healthcare’s Best Places to Work since
2012. Job Summary Summary: As a Patient Ambassador, you will serve
as the primary representative of the Patient Experience Team for
your respective unit. You are primarily responsible for
successfully completing all assigned patient interviews and new
admission visits. Essential Duties and Responsibilities: Conducts
new admission visits to all assigned units within timeframe
established by unit leadership and patient experience leadership.
Ensures that all employees demonstrate an aggressive hospitality
(respect) orientation toward customers and clients. Supports client
satisfaction at a level that ensures account retention. Promotes
client awareness of the Patient Experience Program. Assists in
customizing programs to meet each account's unique needs as
required. Assists in developing and/or monitoring a department/unit
patient satisfaction action plan and reporting to clients as
needed. Assists in effective employee relations programs at unit
site. Encourages employee creativity and innovation. Provides
recognition for employee when programs are implemented with
success. Completes housekeeping tasks when requested by customer or
patients. Resolves housekeeping issues that do not meet standards
and ensures housekeeping tasks are followed up on and completed in
a timely matter. Performs other duties as assigned. Qualifications:
Possess a thorough knowledge of office procedures and contract
administration. Ability to use working knowledge of the environment
to meet established goals and objectives. Fiscal and budgetary
skills. BENEFITS FOR OUR TEAM MEMBERS Full-time and part-time
positions are offered the following benefits: Retirement Plan,
Associate Shopping Program, Health and Wellness Programs, Discount
Marketplace, Identify Theft Protection, Pet Insurance, and other
voluntary benefits including Critical Illness Insurance, Accident
Insurance, Hospital Indemnity Insurance, Legal Services, and Choice
Auto and Home Program Full-time positions also offer the following
benefits to associates: Medical, Dental, Vision, Life Insurance/AD,
Disability Insurance, Commuter Benefits, Employee Assistance
Program, Flexible Spending Accounts (FSAs) Associates may also be
eligible for paid and/or unpaid time off benefits in accordance
with applicable federal, state, and local laws. For positions in
Washington State, Maryland, or to be performed Remotely, click here
for paid time off benefits information. Morrison Healthcare is a
member of Compass Group. Compass Group is an equal opportunity
employer. At Compass, we are committed to treating all Applicants
and Associates fairly based on their abilities, achievements, and
experience without regard to race, national origin, sex, age,
disability, veteran status, sexual orientation, gender identity, or
any other classification protected by law. Qualified candidates
must be able to perform the essential functions of this position
satisfactorily with or without a reasonable accommodation.
Disclaimer: this job post is not necessarily an exhaustive list of
all essential responsibilities, skills, tasks, or requirements
associated with this position. While this is intended to be an
accurate reflection of the position posted, the Company reserves
the right to modify or change the essential functions of the job
based on business necessity. Applications are accepted on an
ongoing basis. Application Deadline: applications are accepted
ongoing until all openings are filled for this position. If an
applicant is declined due to the position being filled, they may
still be considered for future opportunities and are always welcome
to reapply. Morrison Healthcare maintains a drug-free
workplace.
Keywords: Morrison Healthcare, Winston-Salem , PATIENT AMBASSADOR (FULL TIME), Hospitality & Tourism , Charlotte, North Carolina
