WinstonSalemRecruiter
the smart solution for Winston-Salem jobs

Retail Associate

Company: Ross Dress for Less
Location: Winston Salem
Posted on: October 11, 2018

Job Description:

GENERAL PURPOSE: The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours, and will be expected to perform a range of functions in all areas of the Store as business needs require. The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our Customer service and operational goals. ESSENTIAL FUNCTIONS: Understands that safety is the number one priority and practices safe behaviors in everything they do. Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership. Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs. Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner. Greets all Customers by making eye contact, smiling and saying "hello" throughout the Store as well as saying "thank you" with every register transaction. Provides prompt and efficient responses to Customers at all times. Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed. Represents and supports the Company brand at all times. Maintains a professional appearance, and adheres to the Company dress code at all times. Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards. Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise/brand name familiarity within departments to assist Customers. Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards. As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise. Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals. Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders. Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all Store best practices and minimizing steps and touches in their work flow. COMPETENCIES: Customer Focus Integrity and Trust Communication Action Oriented Drive for Results Approachability Composure QUALIFICATIONS AND SPECIAL SKILLS REQUIRED: Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner. Ability to perform basic mathematical calculations commonly used in retail environments. PHYSICAL REQUIREMENTS/ADA: Ability to use all Store equipment, including PDTs, registers and PC as required. Ability to spend up to 100% of working time standing, walking, and moving around the Store. Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop. Ability to occasionally push, pull and lift more than 25 pounds. Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies. Certain assignments may require other qualifications and skills. Associates who work Stockroom shifts: Ability to regularly push, pull and lift more than 20 pounds. SUPERVISORY RESPONSIBILITIES: None

Keywords: Ross Dress for Less, Winston-Salem , Retail Associate, Hospitality & Tourism , Winston Salem, North Carolina

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


Sales and Customer Service
Description: Mommy Jobs Online agents on the Sales Customer Service Program will offer customer service by taking inbound calls and emails from customers with inquiries about issues, new promotions and registration. (more...)
Company: Mommy Jobs Online
Location: Raleigh
Posted on: 10/17/2018

Retail Sales Specialist
Description: Job Description:Our Retail Sales Specialists RSS provide professional services while delivering an excellent customer
Company: O'Reilly Auto Parts
Location: Durham
Posted on: 10/17/2018

Housekeeping Aide (pm) - Residence Inn Raleigh-Durham Airport/Morrisville (17001N3J)
Description: Heres To Your Journey with Residence Inn Residence Inn is one of Marriott Internationals 30 renowned hotel brands. As the worlds leading hospitality company, we offer unmatched opportunities for associates (more...)
Company: Marriott
Location: Burlington
Posted on: 10/17/2018


Experienced Sous Chef
Description: We are a high-volume, scratch kitchen seeking an Experienced Sous Chef
Company: Tobacco Road Sports Cafe
Location: Raleigh
Posted on: 10/17/2018

Revenue Cycle Billing Customer Service Specialist
Description: br Job Summary br br Take this rare opportunity to apply your skills to a dynamic new setting. Keep vital teams organized, informed, and fully prepared to succeed. Give your work additional significance (more...)
Company: Carilion Clinic
Location: Roanoke
Posted on: 10/17/2018

New Restaurant Opening in Raleigh - Now Hiring
Description: New Restaurant Opening in Raleigh - Now Hiring 3266 18020978 DescriptionAt Chipotle, weve created something special: a better place to eat and work. Many employees start just expecting a paycheck, (more...)
Company: Chipotle Mexican Grill
Location: Raleigh
Posted on: 10/17/2018

Customer Service Job
Description: INBOUND CUSTOMER SERVICE An Inbound Customer Care Professional is responsible for fielding inbound telephone calls, internet chat requests and inbound email requests in a fast paced, dynamic environment (more...)
Company: Mommy Jobs Online
Location: Winston Salem
Posted on: 10/17/2018

Experienced Tax Advisor - Block Advisors
Description: Experienced Tax Advisor - Block Advisors Seeking growth oriented, experienced Tax Preparers/Advisors to join our network of professionals, serving clients with diverse tax and business services needs (more...)
Company: H&R BLOCK
Location: Roanoke
Posted on: 10/17/2018

Housekeeping Aide - Courtyard (180028H3)
Description: Heres To Your Journey with Courtyard With more than 330 managed locations in more than 20 countries Courtyard by Marriott offers a refreshing environment that helps guests stay connected and balanced. (more...)
Company: Marriott International
Location: Durham
Posted on: 10/17/2018

Sous Chef
Description: Sous Chef --- Raleigh, North Carolina Why YOU could be the Key Ingredient Are you a passionate Sous Chef who loves to nurture people through a great meal If so, your talent will contribute to the success (more...)
Company: Brio Tuscan Grille
Location: Raleigh
Posted on: 10/17/2018

Log In or Create An Account

Get the latest North Carolina jobs by following @recnetNC on Twitter!

Winston-Salem RSS job feeds