Technical Analyst

Location: Charlotte
Posted on: May 2, 2025

Job Description:

Technical Analyst
Customer Support Representative
 
The Company:
Software and hardware developer in the telecommunications industry. Client provides Voice over IP and Digital Telephony solutions which utilize computer and network resources to enhance business communications. Their corporate, government, and non-profit customers are located across the United States and in more than twenty countries around the globe.
 
The Position:

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• Client is offering a unique opportunity to expand your education and experience personal growth.
• You will learn their product base through training and customer support. Your growing knowledge base will give you the ability to provide input when expanding our existing and new products.
• Candidates are required to have a strong customer service focus and an aptitude for learning and understanding new technologies.

 
The Perks:

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• Client is a privately owned company where ideas are freely expressed, employees are highly creative and shorts are welcomed attire.
• They work in a fast-paced environment that presents new challenges every day while still emphasizing a fun and enjoyable atmosphere.
• Their goal is to be a company that mentors, trains, and rewards employee individuality and team performance in return for fun, flexibility, and respect.
• They offer a 401k, FSA, health insurance, paid time off, and paid exercise time.

 
Qualifications:
CS / CIS / MIS / IT Degree
Bachelor’s or Associates Degree
Some IT experience a plus
 
Non-Technical Liberal Arts Degree
Bachelor’s Degree
Some IT experience a plus
 

Keywords: , Winston-Salem , Technical Analyst, IT / Software / Systems , Charlotte, North Carolina