Product Management Analyst

Company: ACS Auto Club Services, Inc.
Location: Charlotte
Posted on: July 3, 2025

Job Description:

It’s a great time to join AAA The Auto Club Group! JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time Exempt/Non Exempt: Salary Job Description: Product Management Analyst – The Auto Club Group What you will do: Under supervision and guidance provide product management support to assigned region on pricing, statistical, regulatory and marketing aspects of a given product or state. Responsible for gathering, monitoring, analyzing and interpreting data for assigned product, pricing and marketing areas/business units. Perform a range of straight forward assignments while continuing to build knowledge of the organization and skills to improve job functions. Identify issues and opportunities for enhancements. Use prescribed guidelines or policies to analyze and resolve problems. Participate in the implementation of new products, programs, standards and/or procedures, as well as the development and implementation of rate, rule and policy revisions. Research industry legislation and maintain up-to-date knowledge of current on new trends and developments that affect property/casualty insurance products/programs. May participate on projects and/or represent the company with vendors, insurance companies, insurance regulatory bodies/club. Additional Responsibilities: Create mock-ups of policyholder documents using examples of current and “sister” documents, business direction, and ancillary information Track, manage and report status of all mock-ups being delivered. This includes packaging up batches (groups) of documents each week Ensure updates are made based on feedback which may include facilitating decisions when feedback is not straightforward or conflicting Send back any necessary revisions and update commentary to reviewers Gather appropriate sign-off communication Responsible for reporting (data extraction/organization/distribution) How you will benefit: Product Management Analyst will earn a competitive salary of $65,000 - $80,000 annually with annual bonus potential based on performance. Excellent and comprehensive benefits packages are just another reason to work for the Auto Club Group. Benefits include: 401k Match Medical Dental Vision PTO Paid Holidays Tuition Reimbursement We’re looking for candidates who: Required Qualifications: Education: Bachelor’s degree in Marketing, Finance, Mathematics, Statistics, Actuarial Science, Business Administration or a related field OR a combination of college coursework and equivalent work experience Experience: Demonstrated competency in the following: Problem-solving using statistical/analytical skills or knowledge of product/contract language terminology Using PC software applications: Word, Adobe Professional, Excel, Access, or SAS Knowledge of: Techniques, practices, and theories in product, pricing, statistics or marketing Ability to: Demonstrate analytical and problem solving skills Plan, organize, gather, analyze and convert data from numerous sources to satisfy reporting requirements and deadlines Conduct and coordinate quantitative and qualitative market research Assist in developing strategies for market penetration Communicate effectively with others in a work environment Develop and deliver oral and written presentations to other departments Represent the department on inter-departmental teams Serve as a liaison with operations, information systems, claims, corporate functions, Underwriting and Product Managers regarding product, pricing, or marketing responsibilities participate in or lead initiatives within projects that have multi-functional, multi-divisional, or company-wide impact Take initiative to seek answers if not readily available Collaborate with other areas on policy forms review, modification and approval Participate in rate making or policy language analysis and decision-making discussions with product manager Preferred Qualifications: Education: CPCU, IIA, LOMA, CAS or other insurance-related coursework Experience: Analyzing, developing, enhancing personal and/or commercial lines property, casualty, club products, Including policy contract Working as an Analyst in a product management or product development environment Knowledge of: Knowledge of SQL and PowerBI a plus Knowledge of the North Carolina personal lines insurance marketplace appcast Work Environment This is a hybrid work arrangement (time spent in office and remote). Depending on the employee's role and leadership's assessment, some employees will come in to an ACG facility on a weekly basis, a monthly basis, or on an "as needed" basis for key meetings and collaborative activities. Most employees will be required to come into the office, at a minimum, for important departmental meetings or teambuilding events. Who We Are Become a part of something bigger. The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14 million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America. By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life’s journey through insurance, travel, financial services, and roadside assistance. And when you join our team, one of the first things you’ll notice is that same, whole-hearted, enthusiastic advocacy for each other. We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger. To learn more about AAA The Auto Club Group visit www.aaa.com Important Note: ACG’s Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level. The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements. The Auto Club Group, and all its affiliated companies, is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status. Regular and reliable attendance is essential for the function of this job. AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.

Keywords: ACS Auto Club Services, Inc., Winston-Salem , Product Management Analyst, IT / Software / Systems , Charlotte, North Carolina