Liberty Healthcare & Rehabilitation Services
Winston-Salem , NC
Full Time , Days , 8am-5pm
At Liberty Healthcare and Rehabilitation Services , we
promote a challenging, but rewarding opportunity in a caring
We are currently seeking an experienced:
Job Summary: Performs routine networking visits to
physicians, hospital discharge planners, case managers and other
healthcare referral sources to present center information, gather
resident referrals, and evaluate potential resident admissions that
contribute to the center’s overall revenue growth.
Spends 80% of time in the referral settings outside of the
facility providing marketing and sales in addition to conducting
evaluations and assessments.
Obtains accurate information from referral sources,
patient/caregiver, physicians, and discharge planning staff,
hospital staff nurse and/or other hospital staff to complete the
referral assessment and prepare the patient for admission.
Coordinates with other facility staff the subsequent
authorization of managed care reimbursed patients as required.
Communicate with insurance personnel in a timely manner to ensure
that adequate reimbursement can be obtained prior to initiation of
services. Communicates authorization information to clinical staff
to ensure that correct utilization of SNF services is
Communicates with the Director of Nursing regarding admissions
preparations and any concerns or special circumstances, orders,
skilled needs, and/or caregiver needs.
Screens prospective admissions to determine that the delivery of
appropriate care will be provided.
Maintains a customer information management (CRM) database using
the chosen Liberty software system.
Serves as a liaison between families and hospital discharge
planners, social service agencies, and physicians.
Interviews patients and/or patient family members during the
pre-admission assessment process and obtains information from
patient/caregiver on expectations for discharge plans and
communicates the anticipated discharge plan to the facility
Provides required information to the SNF Admissions Office to
process referral and communicates to appropriate facility
Explains cost of care involved in appropriate levels-of-care as
determined or required by the admitting physician.
Responsible for the planning, coordination, and implementation
of a quarterly facility marketing plan.
Participates in census development and marketing meetings,
conference calls, and planning meetings as scheduled.
Conducts a monthly review of competitor census, occupancy,
private rate, and service offerings, along with a SWOT
Understands and effectively utilizes the RUGs methodology and
appropriately categorizes Medicare residents in RUGs system while
maximizing level of placement.
Assists the facility Admission Office with notifications to all
appropriate Facility departments of pending admission.
Job Requirements: Demonstrated success in external marketing to
physicians, discharge planners and other healthcare referral
BS or BA degree in HealthCare Administration, Social Work or
Business Administration preferred, or Registered Nurse with valid
Willing to work and cooperate with other employees.
Ability to problem solve.
Ability to work under pressure.
Demonstrates neat appearance and good personal hygiene.
Read, know and follow personnel, department and facility
Knowledgeable of local, state and federal regulations as relates
to admissions, prospective payment and patient care.
Visit www.libertyhealthcareandrehab.com for more
Background checks/drug-free workplace.