Retail Customer Service Specialist
Company: Dick's Sporting Goods Inc
Location: Winston Salem
Posted on: June 10, 2021
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Job Description:
Description On our team, everyone plays a critical role providing genuine,
helpful and friendly service to help our athletes perform at their
best and enjoy their sport. We're committed to creating an
inclusive and diverse workforce, reflecting the communities we
serve. This role is an opportunity to make a difference and join
the world's greatest sports team. Customer Service Specialist Duties: Create a world-class customer experience by providing passionate
customer service and selling through customer engagement Provide register coverage as needed and ensure strong customer
service standards are met by supporting cashiers through complex
transactions Serve as primary customer service provider at the front end and
liaison between customers and management Ensure customers receive outstanding service by adhering to and
enforcing customer service programs Handle all situations that involve firearms passing through the
front end and ensure compliance with firearms safety policy and
procedure Uphold company standards for merchandise presentation of the
best apparel and equipment brands in sporting goods All Teammates are required to adhere to all safety policies and
procedures. Additionally, as business needs arise, other tasks may
become necessary. Qualifications Success Profile: Flexible availability - including nights, weekend, and
holidays Ability to provide outstanding customer service Ability to direct efficient front-end operations Basic cash management procedures DICK'S Sporting Goods is an Equal Opportunity Employer Committed
to Inclusion and Diversity.
Keywords: Dick's Sporting Goods Inc, Winston-Salem , Retail Customer Service Specialist, Other , Winston Salem, North Carolina
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