Customer Care Rep 1

Company: Randstad
Location: Winston Salem
Posted on: June 12, 2021

Job Description:

Are you looking for a new opportunity? Our client, a leader in he heatlhcare field is currently hiring for Customer Care Representatives in their Winston Salem location If you are interested in learning more about this opportunity, please apply at for consideration This role will start out as a Work from Home, but must be local to the area for the return to office Responsibilities Experience required: Guide members through their healthcare questions via customer calls and e-mails Assist providers with answering questions about member plans. Help them navigate their healthcare needs by explaining their benefits, solving claim concerns, finding a doctor nearby or being their healthcare advocate. Role requires Criminal Background check, Employment and Education verifications Skills Active Listening Managed Care Customer Service Customer support Basic Computer Skills Telephone Etiquette Call Center Support Education High School (required) Qualifications Years of experience: 2 years Experience level:Experienced Shift: First Working hours: 7 AM - 8 PM Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

Keywords: Randstad, Winston-Salem , Customer Care Rep 1, Other , Winston Salem, North Carolina