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On-Site CSR

Company: GPC - Genuine Parts Company
Location: Winston Salem
Posted on: June 12, 2021

Job Description:

Under general supervision, fulfills customer orders accurately and in a timely manner to ensure customer satisfaction: primary contribution is processing orders for customers and selling Motion Industries' assets. This position works more than 50% of the time at the customer location. Motion Industries offers an excellent benefits package that includes options for healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay.This position will be 3rd shift 11:30PM - 8:00AM.

Responsibilities

+ Fills requests for MRO/Indirect Materials in customer supply room

+ Serves as walk-up customer contact for filling material requests

+ Conducts, as necessary, any search to locate material within the internal business system, using customer part number, manufacturer part number, commodity type, etc. to identify

+ Conducts cycle counts on all MRO/Indirect Material locations

+ Investigates discrepancies between physical inventory and system inventory levels, noting and reporting issues that cause system variance

+ Performs inventory adjustment, inter-facility transfers, inventory counts. Receives, counts, and verifies incoming shipments

+ Maintains a safe, clean, organized work area throughout the facility and common areas

+ Operates forklift and/or pallet jack in maintaining inventory position, putting away or delivering material to manufacturing floor

+ Promotes the continuous improvement effort, not only including inventory areas but all operational areas

+ Adheres to all company SOP's, GMP's, procedures, OSHA regulations

+ Performs all other duties as assigned that are necessary, required, or directed by management

Qualifications

The preferred candidate should have most or all of these characteristics.

+ Meticulous acute attention to detail with a demonstrated ability to discern small differences between material numbers, manufacturer part numbers, sizes, dimensions, measurements, etc.

+ Strong customer service background

+ Impeccable and professional communication skills with an emphasis on both electronic and face-to-face interactions

+ Ability to multi-task, problem solving and time management skills required

+ Strong computer skills including Microsoft Excel, Word, warehouse inventory software, and searching capabilities to find products on the internet. Experience and proficiency with SAP is preferred

+ Experience in Inventory Control operations

+ General demonstrated mechanical aptitude with an understanding of MRO material and general machine parts preferred

+ Bachelor's Degree from an accredited university or equivalent relevant job experience is preferred

Keywords: GPC - Genuine Parts Company, Winston-Salem , On-Site CSR, Other , Winston Salem, North Carolina

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