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Manager of Customer Development, Ecommerce, Amazon

Company: Hanes Brands
Location: Clemmons
Posted on: September 10, 2021

Job Description:

This position is responsible for managing a strategic growth opportunity on the Amazon business.  This individual will be responsible for the analytics, tracking and tactical execution in driving well thought-out sales and marketing strategies across a complex platform of categories delivering accelerated sales and profit growth. This role is responsible for providing support cross-functional HBI teams supporting the E-commerce business, with a focus to drive the business forward. This individual must be analytical, a self-starter, a collaborator, a good communicator and have a strong desire to learn the business.

  • Owns the HbI lead role in customer management for a key Amazon business.
  • Individual needs to have an entrepreneurial spirit with the ability to be creative, to be a problem solver and think outside of the box.
  • Exhibits keen understanding of the marketing and sales process with the ability to develop, implement and communicate well thought out strategies to profitably drive HbI businesses.
  • Accountability for continuous and comprehensive sales action plans to achieve goals – display ability to execute short term and long-term opportunities in managing results.
  • Responsible for product sell-in, assortment management, item set-up, forecasting and sales to meet/exceed Hbi financial metrics.
  • Must quickly develop an understanding of Omni Channel processes, strategies and financial metrics Amazon and Hanesbrands businesses. Must be able to communicate and collaborate with Hanesbrands business partners to drive incremental business.
  • Conduct business reviews with cross functional Hanesbrands teams, including but not limited to, marketing, sales, forecasting, planning, customer service, and design/merchandising.
  • Development and management of the trade and budget plans to effectively deliver growth and profit. Includes oversight of markdown, advertising, and marketing budgets specific to business category. Own promotional and advertising calendar and accurately tracks to budget and sales lift by campaign.
  • Develop annual financial and sales plans

  • 4-year college degree (BA, BS) required.
  • 5+ years of previous e-commerce or marketing experience with strong understanding of retail math and metrics
  • Proven ability as a “thinker”, a “strategist” and a “creative mind” in order to think outside the box to be a solution provider.
  • Must possess strong quantitative and analytical skills with exceptional reporting capabilities
  • Exhibits leadership and management skills, along with strong problem solving and communication abilities.
  • Proven ability to take initiative and possess strong sense of urgency
  • Individual needs to have deep passion for learning with an entrepreneurial spirit.
  • Travel Required
  • Subscribes to the highest standards of business ethics and Global Code of Conduct
  • Expert of Microsoft office – especially excel and PowerPoint

To qualify, applicants must be legally authorized to work in the United States and should not require now, or in the future, sponsorship for employment visa status


EOE/AA: Minorities/Females/Veterans/Disabled

Only applicants requiring reasonable accommodation for any part of the application and hiring process should contact us directly:    

Telephone: 877.999.5553


Keywords: Hanes Brands, Winston-Salem , Manager of Customer Development, Ecommerce, Amazon, Other , Clemmons, North Carolina

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