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Front Desk Associate/Scheduling Coordinator

Company: John L. Gravitte, D.D.S., P.A.
Location: Mount Airy
Posted on: November 18, 2021

Job Description:

At John L. Gravitte, D.D.S., P.A., we currently have one position available for a Front Desk Associate/Scheduling Coordinator. Our office is brand-new, with state of the art equipment and amenities for patients and staff. We have a wonderful work environment with a caring, team-oriented staff. Continuing education, as well as competitive pay, bonus incentives, and benefit packages are available to our team members.Required: -- Possess a positive demeanor and sunny disposition at all times.-- Outstanding work ethic-- Excellent written and verbal communication skills-- Must be trustworthy and honest.-- Comply with Health Insurance Portability and Accountability Act-- Exercise fiscal responsibility when applying payments to patient accounts-- Possess a strong competency with MS Office software (Word, Excel, Outlook)-- Able to apply strategic reasoning, troubleshooting and problem-solving techniques.-- Have well-honed telephone etiquette and comply with phone answering/appointment scheduling expectations.The Front Desk Associate serves as the "face of the practice" for all patients. The associate will greet patients, check them into the EagleSoft Dental Software, provide New Patient Experience tours and gift bags, process credit card, check and cash payments and ensure payments are accurately recorded into the patient's records. Monitors patient accounts on EagleSoft and RevenueWell. Communicates with patients using RevenueWell and other communication platforms. Compile end of day/end of month financial reports and submit to the Office Manager and Practice Owner for review.The Scheduling Coordinator is expected to carry out duties associated with the Front Desk Associate and also will serves as the key point of contact for all patient communications. The Scheduling Coordinator will schedule all patient appointments and ensure all information is entered into the EagleSoft Dental Software. Liaison with insurance carriers to validate benefits and electronically submit/prepare insurance claims.Job Benefits and Perks:

  • Medical Insurance
  • Family Dental benefits
  • 401(k) and profit sharing
  • Competitive and updated compensation
  • Onsite work-out facility exclusively for employees
    • Family-focused employee recreational area
    • Specialized training events and conferences (locally and nationally)
    • Employee appreciation events
    • Host of community give back eventsABOUT OUR COMPANYOur Dentistry with Heart! family-focused practice enjoys a great team environment! Our team works diligently to continually improve our patient experience within our state-of-the-art practice! Providing exceptional patient care in a motivating and professional work environment allows our team to enjoy and thrive in their profession!Our new 10,000+sf facility is ergonomically designed for comfort and maximum efficiency! Our team members (administrative and clinical) are extensively trained and highly motivated with operational systems in place to maximize productivity and minimize inefficiencies.If you or someone you know is interested in becoming part of a highly motivated, energetic team, contact us immediately to secure an interview. For more information, contact Ismael Villalba at Job Type: Full-timeJob Type: Full-timePay: From $12.00 per hourBenefits:
      • 401(k)
      • 401(k) matching
      • Dental insurance
      • Disability insurance
      • Employee discount
      • Flexible schedule
      • Health insurance
      • Life insurance
      • Paid time off
      • Retirement planSchedule:
        • Day shift
        • Monday to Friday
        • No weekendsEducation:
          • High school or equivalent (Preferred)Experience:
            • Customer service: 1 year (Preferred)
            • Medical terminology: 1 year (Preferred)
            • Computer skills: 1 year (Preferred)Work Location: One location

Keywords: John L. Gravitte, D.D.S., P.A., Winston-Salem , Front Desk Associate/Scheduling Coordinator, Other , Mount Airy, North Carolina

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