Community Relations Representative
Posted on: January 16, 2022
Community Relations Representative - 2112094Description
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Position: Community Relations Representative (Home Health) -
Full-TimeLocation: Forsyth (Winston-Salem)
At PruittHealth, we recognize the inherent value of the individual.
We are committed to providing the highest quality health care while
fostering relationships grounded in respect, open communication and
professionalism with our patients, residents, clients and
communities. Our customers' loyalty speaks for itself as we exceed
expectations at the highest level and develop enduring
For our employee-partners, we commit to performance excellence
through continuing professional development. We reward teamwork and
empower those that advocate for and contribute to quality care and
services. We subscribe to the tenets of the Quality First
We commit to upholding a culture that continuously fosters caring,
fairness and respect.
JOB PURPOSE:We have a new and exciting opportunity for a Community
Relations Representative. We are looking for a driven sales
professional who will develop early and appropriate referrals by
creating and sustaining business partnerships with referral sources
to drive growth in our Home Health business.KEY RESPONSIBILITIES:1.
Develops, implements, and evaluates quarterly and annual territory
plans, strategies and actions to achieve budgeted targets.2.
Analyzes territory, establish sales goals, and together with sales
manager, writes sales plan.3. Develops business relationships by
making effective sales contacts and presentations.4. Builds
relationships with the PruittHealth Home Health staff teams to
ensure the establishment of effective communication with referral
sources and the staff teams.5. Builds relationships with staff
teams from other PruittHealth business units to identify
opportunities to collaborate and keep patients within Pruitt's
continuum of care.6. Analyzes territory, establish sales goals, and
write sales plan.7. Identifies territory assumptions which may
influence the achievement of sales goals.8. Identifies key
referring physicians, builds the PruittHealth Home Health brand,
and identified opportunities to increase referral volume from these
offices.9. Identifies key referring personnel in hospital, nursing
homes, and managed care operations, along with opportunities to
increase referral volume from these sources.10. Identifies case
management, HMO, PPO, insurance companies and other payer referral
sources.11. Supports and participates in promotional activities,
sales campaigns and other growth initiatives.12. Maintains ongoing
contact with old and new referral sources.13. Determines
vulnerabilities of competitive relationships and sets appropriate
personal targets and goals
KNOWLEDGE, SKILLS, ABILITIES:
- Demonstrates the principles of the sales process in a
- Able to manage a territory, to conduct sales calls and
presentations, and to generate referrals by building long term
- Able to develop clinical knowledge base to support sales
- Effective verbal and written communicator, including ability to
communicate with the different disciplines in the healthcare field.
- Able to identify and develop new referral sources.
- Familiar with phone system, computers, tablets, and other
office equipment, MS Office Suite (primarily MS Excel, MS Word and
- Comfortable with virtual working tools and videoconferencing
software (Zoom, MS Teams).
- Able to master additional professional software.
- Maintains professional and clinical competence.
- Participates in center/agency surveys (Licensure/JCAHO) and any
subsequently required reports.
- Attends and participates in mandatory in-services.
- Honors patients/residents' rights to fair and equitable
treatment, self-determination, individuality, privacy, property and
civil rights, including the right to wage complaints.
- Complies with corporate compliance program.
- Reports job-related functions/tasks that involve occupational
hazards including exposure to blood and body fluids and others as
- Follows established safety regulations, to include fire
protection and prevention, smoking regulations, infection control
- Follows established safety procedures when performing tasks
and/or working with equipment.
- Performs other related duties as necessary and as directed by
MINIMUM EDUCATION REQUIRED:Two (2) years of college or business
school and/or equivalent combination of experience and
MINIMUM EXPERIENCE REQUIRED:One (1) year experience in Healthcare
Sales/Marketing, or any equivalent combination of experience and
training which provides the required knowledge, skills, and
ADDITIONAL QUALIFICATIONS: (Preferred qualifications)
- Bachelor's Degree preferred.
- Familiarity with healthcare landscape and sales processes
PruittHealth is an innovative, family-owned organization. We're
committed to providing exceptional care across a wide spectrum of
services, including skilled nursing care, assisted and independent
living, home health care, hospice care, rehabilitation, pharmacy
and infusion services, and more.As an Equal Employment Opportunity
employer, all qualified applicants will receive consideration
without regard to race, color, religion, sex, national origin,
disability, or veteran status.#VW1
Job: AdministrativePrimary Location: North
Carolina-KernersvilleOther Locations: North
Carolina-Winston-SalemSchedule: Full-time:Shift:1st ShiftJob
Posting: Oct 8, 2021, 9:45:21 AMWork Locations: PruittHealth @ Home
- Forsyth 1393 Carrollton Crossing Drive Suite 104 Kernersville
Keywords: Pruitthealth, Winston-Salem , Community Relations Representative, Other , Kernersville, North Carolina
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