Insurance Verific. Specialist
Company: Novant Health
Location: Winston Salem
Posted on: November 22, 2022
Novant Health is seeking an Insurance Verification Specialist.
Responsible for ensuring appropriate insurance verification, i.e.
correct coverage, applicable benefits, and coordination of
benefits. Responsible for reviewing authorization requirements and
ensuring approvals are obtained for surgeries, radiology/ancillary
appointments, and hospital stays. Communicate with other hospital
departments including admitting/registration, financial counseling,
and utilization review. Communicate with provider offices (i.e.
surgery schedulers, patient service coordinators, etc.) to ensure
authorization initiation, gather additional clinical information,
relay pertinent insurance information, etc. Communicate with
insurance providers via phone and electronically via web portals to
validate patient benefits, check authorization requirements, and
review authorization status. Responsible for maintaining and
properly handling inbound and outbound calls. All responsibilities
should contribute to providing the remarkable patient experience,
team member experience, and an overall reduction in denials and
Come join a remarkable team where quality care meets quality
service, in every dimension, every time.
#JoinTeamAubergine #NovantHealth. Let Novant Health be the
destination for your professional growth.
At Novant Health, one of our core values is diversity and
inclusion. By engaging the strengths and talents of each team
member, we ensure a strong organization capable of providing
remarkable healthcare to our patients, families and communities.
Therefore, we invite applicants from all group dynamics to apply to
our exciting career opportunities.
- Education: High School Diploma or GED, required. 2 Year /
Associate Degree preferred.
- Experience: Minimum one year in patient access, registration,
billing, insurance and/or pre-certification, any call center or
customer service experience required. Experience with insurance
carriers or third party administrators is preferred
- Additional Skills (required): Excellent interpersonal and
communication skills, experience and competency in customer
relation skills in a professional environment. Ability to organize
and prioritize work in a stressful environment. Ability to work
effectively/productively as a member of a team and is self-directed
in a remote work environment in various types of environments (e.g.
onsite corporate locations, remote/home office). Good problem
solving skills. Basic medical terminology. Exemplary keyboarding
skills and experience in patient registration systems (i.e. Epic)
and familiarity with personal computers. Ability to perform several
tasks simultaneously. Ability to drive/travel to multiple
locations/facilities as needed. Ability to understand how job
performance affects the outcomes of key performance indicators such
as denials and write-offs.
It is the responsibility of every Novant Health team member to
deliver the most remarkable patient experience in every dimension,
- Our team members are part of an environment that fosters team
work, team member engagement and community involvement.
- The successful team member has a commitment to leveraging
diversity and inclusion in support of quality care.
- All Novant Health team members are responsible for fostering a
safe patient environment driven by the principles of ""First Do No
Welcome to Novant Health
We are an integrated system of physician practices, hospitals,
outpatient centers, and more - each element committed to delivering
a remarkable healthcare experience for you and your family. With
world-class technology, personal connections, and care that's
easier to access and understand, Novant Health is with you every
step of the way on your journey to health and wellness.
- - -
Remarkable care - We are welcoming a new era in healthcare where
achieving good health is just the beginning. We believe in caring
for the whole person by getting to know you, having conversations
and making connections with our patients. Combining the talent and
expertise of our people, the breadth of capabilities across our
system, and a commitment to helping you get better and stay healthy
is how we are making healthcare remarkable. You can read about some
of our remarkable moments here.
Ease and convenience - Novant Health is there when and where you
need us. We are working to make healthcare easy to access, easy to
schedule and easy to understand. We are bringing the ease and
convenience that you enjoy in other aspects of your lives to the
healthcare experience because we believe that healthcare doesn't
have to be confusing, difficult or disconnected. Start taking
control of your health by visiting MyChart. -
Community wellness - Our promise is to deliver remarkable
healthcare. Part of that promi
Keywords: Novant Health, Winston-Salem , Insurance Verific. Specialist, Other , Winston Salem, North Carolina
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