PT Food Lion To Go Associate
Company: Food Lion
Location: Lexington
Posted on: May 22, 2023
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Job Description:
Address: USA-NC-Lexington-291 Talbert Blvd
Store Code: Store 00122 Front End (7206367)
Food Lion has been providing an easy, fresh and affordable shopping
experience to the communities we serve since 1957. Today, our
82,000 associates serve more than 10 million customers a week
across 10 Southeastern and Mid-Atlantic states.
PRIMARY PURPOSE
Provide fast, easy, flexible and friendly service to our customers
through the achievement of Food Lion customer service standards.
Responsible for assisting the Food Lion To-Go Lead in maintaining
standards according to Food Lion's standard practice manual.
Maximize sales through excellent customer service.
DUTIES AND RESPONSIBILITIES
---Smiles, greets each customer, uses name whenever possible and
provides prompt, accurate and friendly service while engaging
customers to create a positive shopping experience
---Exhibit behaviors that align with Food Lion's guiding
principles, core values, vision, and strategy
---Ability to shop multiple customer orders using the designated
tools and equipment
---Recognize or differentiate between all types of produce carried
in the store, including differences between varieties of similar
classes of products (e.g., apples, lettuce, etc.)
---Substitute items when requested
---Scan, bag, and label the purchase efficiently and accurately,
while following established company policy and procedure
---Verify all customer IDs presented and observe store policies
pertaining to the sale of alcoholic beverages
---Assist customers picking up orders
---Complete Accountability Form from end to end process
---Is courteous and helpful to other associates
---Wears the Food Lion uniform with apron, complete with name
badge, when on duty, has a neat and clean appearance while adhering
to the Food Lion dress code
---Controls store's expenses through proper use of store supplies
such as receipt tape, bags and cleaning supplies
---Adheres to all company guidelines, policies and standard
practices
---Observes and corrects all unsafe conditions that could cause
associate or customer accidents
---Notify QA of any cleaning issues or maintenance required for
To-Go area and equipment
---Successfully complete Computer Based Training (CBT) and Training
Aid courses
---Performs all other duties as assigned
---Must be able to meet the physical requirements of the position,
with or without reasonable accommodations
QUALIFICATIONS
---High school graduate or equivalent preferred
---Good interpersonal, communication and customer service
skills
---Desire to work in a team environment
---Ability and willingness to learn multiple tasks and technical
requirements of the job
---Must meet minimum age requirements, when applicable, to perform
specific job functions
PHYSICAL REQUIREMENTS
---Ability to use computers, smart devices, and other communication
systems required to perform job functions
---Perform repetitive hand and arm motions
---Bend and lift products weighing up to 15 lbs. continuously, 25
lbs. frequently, and 50 lbs. on occasion
---Pull or push up to 75 lbs. on occasion
---Be able to handle a variety of substances associated with
cleaning and packaging materials, fresh fruits, vegetables, house
plants/flowers and household cleaners
---Stand 100% of the time with frequently walking short
distances
---Frequent reaching and grasping at waist level; occasionally
above shoulder or below waist level
---Meet established volume activity standards for the position
---Tolerate working in extreme hot/cold temperatures for up to 20
minutes at a time, including inclement weather
---Have sufficient visual ability to check ID cards
Food Lion provides equal employment opportunities to all associates
and applicants for employment without regard to race, color,
religion, sex (including pregnancy, childbirth and related
conditions) national origin, age, disability, sexual orientation,
veteran status, gender identity or gender expression or any other
characteristic protected by law.
Job Requisition: 267933_external_USA-NC-Lexington
Keywords: Food Lion, Winston-Salem , PT Food Lion To Go Associate, Other , Lexington, North Carolina
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