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HBVIP Case Navigator

Company: Atrium Health
Location: Winston Salem
Posted on: May 24, 2023

Job Description:

Job Description


Assist patients who have been identified as victims of interpersonal violence by providing acute intervention, crisis intervention, outreach/advocacy, counseling, and intensive case management for victims of interpersonal violence and their families using a trauma focused lens. The position works both within the community and in collaboration with a multidisciplinary team to address risk factors, health disparities, and other multifaceted issues that will enable patients and their families to navigate clinical and community-based resources that will ensure optimal utilization and follow-up.


Bachelor's degree in a healthcare-related sector (Counseling, Social Work, Sociology, Child Development, Psychology, and Nursing) required along with two years of experience working within the healthcare sector. Experience in case management, trauma services/trauma informed care, human services, violence-related injuries, criminal justice systems. Master's degree in a healthcare-related sector (Counseling, Public Health, Social Work, Psychology, and Nursing) preferred.


  • Meet with patients and their families by providing trauma informed emotional support, case management, and advocacy to patients who are evaluated and treated for interpersonal violence-related injuries at Atrium Health-Main Medical Center.
  • Completes screening, assessments and therapeutic support in accordance with departmental and professional standards to identify needs related to violent injuries including elements of crisis, difficulties with medications, acceptance of diagnosis, social stigma, family issues, and overall wellness.
  • Connect and link patients to resources within AHWFBH and post discharge by providing intensive case management services to assist in successful connection to community-based resources to address physical, mental, social, and emotional determinates related to overall health and wellness.
  • Maintains close communications and participates in case review and interdisciplinary team meetings within AHWFBH case managers, social workers, and other healthcare providers regarding the plan of care, patient condition and the appropriate level of intervention.
  • Maintains close communications and participates in case review with community based providers in order to sustain accurate and timely documentation of patient interactions through intensive follow-up contact with clients, family, friends and service providers.
  • Interacts and works in collaboration with patients, families, and significant others using trauma informed modalities and interventions.
  • Attends patient related appointments, meetings, and other engagements to assist patients with successful connection and navigations of community-based supports and resources.
  • Assists in department research Identify, analyze and address patient oriented trends, barriers, and challenges and develop strategies to address such by removing real or perceived obstacles.
  • Engages in supervision of clinical concerns, skills, and professional development.
  • Participates in weekly interdisciplinary meetings to communicate psycho-social issues that impact patient health condition/status.


    Excellent interpersonal and communication skills

    Ability to deal with difficult situations

    Organized and efficient time management skills

    Ability to interact and engage with community providers, leaders, and inside and outside the AHWFB to enhance clinical and community based resources and services

    Basic computer skills

    Ability to engage with diverse populations, communities, and supporting partners.

    Ability to learn hospital systems

    Ability to use initiative, critical thinking, judgment, and discretion in daily work

    Commitment to ongoing training and development

    Bilingual in Spanish (preferred but not required)


    Clean, comfortable, office environment

    Community oriented fieldwork; Travel required

    Subject to many interruptions and stressful situations

    About Us

    Atrium Health Wake Forest Baptist is a pre-eminent academic health system based in Winston-Salem, North Carolina. Atrium Health Wake Forest Baptist is part of Advocate Health, which is headquartered in Charlotte, North Carolina, and is the fifth-largest nonprofit health system in the United States, created from the combination of Atrium Health and Advocate Aurora Health. Atrium Health Wake Forest Baptist's two main components are an integrated clinical system - anchored by Atrium Health Wake Forest Baptist Medical Center, an 885-bed tertiary-care hospital in Winston-Salem - that includes Brenner Children's Hospital, five community hospitals, more than 300 primary and specialty care locations and more than 2,700 physicians; and Wake Forest School of Medicine, the academic core of Atrium Health Enterprise and a recognized leader in experiential medical education and groundbreaking research that includes Wake Forest Innovations, a commercialization enterprise focused on advancing health care through new medical technologies and biomedical discovery.

    Wake Forest Baptist Health, Wake Forest University School of Medicine and Atrium Health have joined forces in a strategic combination that will enhance care, transform medical education and create economic opportunity for countless lives in North Carolina and beyond. As a part of that combination, the two health systems will be integrating technology and platforms, including our career sites.

    This means that although you are applying on the Wake Forest Baptist Health Career Site, you receive communications from the Atrium Health Recruitment Team. Please know that this is an expected process, and thanks in advance for your flexibility.

    About the Team

    Mission, Vision and Culture Commitments


    To improve health, elevate hope and advance healing - for all.


    To be the first and best choice for care.

    Culture Commitments

    We create a space where all Belong

    We Work as One to make great things happen

    We earn Trust in all we do

    We Innovate to better the now and create the future

    We drive for Excellence - always

Keywords: Atrium Health, Winston-Salem , HBVIP Case Navigator, Other , Winston Salem, North Carolina

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