Customer Solutions Architect

Company: VirtualVocations
Location: Winston Salem
Posted on: September 19, 2023

Job Description:

A company is looking for a Customer Solutions Architect.
Key Responsibilities:

Own post-sales components of customer onboarding and deployment, and own post-sales components of solutions consulting
Manage multiple customer deployments and 'feature' escalations simultaneously
Promote existing product best practices in lieu of engineering-led product changes whenever possible

Required Qualifications:

Cybersecurity or IT background in solutions consulting/services consulting/solutions architecture
Experience with cloud environments like AWS and Azure or device management solutions
Extensive experience using and designing REST APIs
Experience working with self-managed/self-hosted products with complex and varying customer environments
5+ years of work experience in post-sales solutions architecture, services consulting, or technical account management

Keywords: VirtualVocations, Winston-Salem , Customer Solutions Architect, Other , Winston Salem, North Carolina

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