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Vendor Specialist

Company: Novant Health
Location: Winston Salem
Posted on: October 13, 2019

Job Description:

Overview
This team member will be responsible for working with multiple vendors along multiple lines of business that contract, wish to contract or do business with Novant Health by developing effective working relationships. This position will monitor the performance, compliance and risk of vendors. He or she will work closely with Strategic Sourcing and be involved in all phases of the category management process. In addition, the Vendor Management Specialist will be responsible for managing the contract repository for all Strategic Sourcing contracts and tasks related thereto.
The Vendor Management Specialist will provide clear communication on the expectations and guidelines associated with vendor management to internal stakeholders. He/she will ensure that incumbent vendors are following Novant Health's policies and procedures, properly being vetted and meeting or exceeding contractual obligations. It will also report out on and monitor Vendor performance through a Vendor scorecard, provide recommendations for improvement and develop an action plan that renders positive and measurable results for both the Vendor and Novant Health. In addition to managing incumbent vendors, this team member will be responsible for vetting new vendors to insure they meet Novant Health's requirements and the criteria established for risk mitigation/compliance. A successful Vendor Management Specialist is dedicated to exceeding expectations, building strong, truthful, long term relationships that will render success for both internal and external stakeholders. They will also represent the organization in an honest, ethical and professional manner and encourage others to do so by demonstrating professionalism to support a culture of integrity within the team/unit.

Qualifications

  • Education: Bachelor's degree required.
  • Experience: Minimum two years vendor management, sourcing, risk or compliance required.
  • Additional Skills/Requirements required: A high level of proficiency in all Microsoft Office products (Excel, PowerPoint, Word, and Access). Comfortable using various software packages. Excellent communication skills (written and oral). Acute attention to detail and accuracy. Excellent presentation, reporting and organization skills. Strong analytical skills. Critical thinker and problem solver. Strong time management skills with ability to prioritize work with minimal supervision. Effective decision maker with ability to exercise independent judgement in a wide range of scenarios. Ability to manage challenging relationships (internal and external) and drive results using available resources. Responds to requests and resolves in a timely manner. Ability to write procedure manuals/training documentation/flow charts and assist management with the coaching, training and development of the team. Commitment to quality. Ability to work under pressure in achieving tight deadlines. Supports the development of a Vendor Management Program and its success. Working knowledge of contract terminology and basic contracting processes.
  • Additional Skills/Requirements preferred: Aptitude for fostering positive relationships. Demonstrate strong ability to work within a team environment. Lead and facilitate productive discussions with other team members, stakeholders and vendors to achieve a consensus in a professional manner. Recognize and explain the need for compromise. Pre-empt and minimize conflict. Act to prevent and report misconduct, illegal and inappropriate behavior.

    Responsibilities
    It is the responsibility of every Novant Health team member to deliver the most remarkable patient experience in every dimension, every time. Our team members are part of an environment that fosters team work, team member engagement and community involvement. The successful team member has a commitment to leveraging diversity and inclusion in support of quality care. All Novant Health team members are responsible for fostering a safe patient environment driven by the principles of ""First Do No Harm"".

    Company Description:

    Welcome to Novant HealthWe are an integrated system of physician practices, hospitals, outpatient centers, and more --- each element committed to delivering a remarkable healthcare experience for you and your family. With world-class technology, personal connections, and care that---s easier to access and understand, Novant Health is with you every step of the way on your journey to health and wellness.---- --Remarkable care - We are welcoming a new era in healthcare where achieving good health is just the beginning. We believe in caring for the whole person by getting to know you, having conversations and making connections with our patients. Combining the talent and expertise of our people, the breadth of capabilities across our system, and a commitment to helping you get better and stay healthy is how we are making healthcare remarkable. You can read about some of our remarkable moments here.Ease and convenience - Novant Health is there when and where you need us. We are working to make healthcare easy to access, easy to schedule and easy to understand. We are bringing the ease and convenience that you enjoy in other aspects of your lives to the healthcare experience because we believe that healthcare doesn---t have to be confusing, difficult or disconnected. Start taking control of your health by visiting MyChart.--Community wellness - Our promise is to deliver remarkable healthcare. Part of that promi

Keywords: Novant Health, Winston-Salem , Vendor Specialist, Other , Winston Salem, North Carolina

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