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ServiceNow Dev I

Company: Novant Health
Location: Winston Salem
Posted on: October 13, 2019

Job Description:

Overview
Information Technology Services team members are responsible for securely managing information systems throughout their lifecycle, including; knowing what information systems are within their scope of responsibility, understanding what sensitive data is stored, transmitted, or processed on those information systems, enforcing the security principles of least privilege and least functionality, knowing what events may constitute an information security incident, and understanding their role in security incident response activities.

Under direct supervision, responsible for crafting solutions using ServiceNow to enhance existing and future processes, leveraging out-of-box functionality or architecting from scratch as needed. Assist in planning, testing and rolling out ServiceNow system enhancements and upgrades. Designs, codes, tests, debugs, and documents ServiceNow. Works directly with process owners on general solutions to gather requirements, architect custom solutions, design, build proof of concepts and implementation. As subject matter experts regularly provides guidance and training to other administrators and developers. Build tools and functions to standardize and centralize common functionalities. Remain informed of the latest trends and best practices in Service Management.

Qualifications

  • Education: High school diploma required. Bachelor's degree preferred.
  • Experience: Minimum 1 year of related experience required.
  • Licensure / Certification / Registration: Certified ServiceNow Administrator required. Certified Application Developer preferred. ITIL Foundation Certification preferred. Must successfully pass all required certifications within 6 months of hire required.
  • Additional Skills/Requirements required: Proficient in ITS processes to include but not limited to analysis, design, build, and testing and change control. Comfortable actively engaging with customers while maintaining a customer centric, business minded outlook.
  • Additional Skills/Requirements preferred: Experience in the following ServiceNow areas: Business Rules, Client Scripts, Discovery, CMDB, UI Scripts, Script Includes, ACL's, Reporting, Performance Analytics, JavaScript and HTML/CSS.

    Responsibilities
    It is the responsibility of every Novant Health team member to deliver the most remarkable patient experience in every dimension, every time.
    • Our team members are part of an environment that fosters team work, team member engagement and community involvement.
    • The successful team member has a commitment to leveraging diversity and inclusion in support of quality care.
    • All Novant Health team members are responsible for fostering a safe patient environment driven by the principles of ""First Do No Harm"".

      Company Description:

      Welcome to Novant HealthWe are an integrated system of physician practices, hospitals, outpatient centers, and more --- each element committed to delivering a remarkable healthcare experience for you and your family. With world-class technology, personal connections, and care that---s easier to access and understand, Novant Health is with you every step of the way on your journey to health and wellness.---- --Remarkable care - We are welcoming a new era in healthcare where achieving good health is just the beginning. We believe in caring for the whole person by getting to know you, having conversations and making connections with our patients. Combining the talent and expertise of our people, the breadth of capabilities across our system, and a commitment to helping you get better and stay healthy is how we are making healthcare remarkable. You can read about some of our remarkable moments here.Ease and convenience - Novant Health is there when and where you need us. We are working to make healthcare easy to access, easy to schedule and easy to understand. We are bringing the ease and convenience that you enjoy in other aspects of your lives to the healthcare experience because we believe that healthcare doesn---t have to be confusing, difficult or disconnected. Start taking control of your health by visiting MyChart.--Community wellness - Our promise is to deliver remarkable healthcare. Part of that promi

Keywords: Novant Health, Winston-Salem , ServiceNow Dev I, Other , Winston Salem, North Carolina

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