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Business Systems Analyst

Company: Charter Medical, Ltd.
Location: Winston Salem
Posted on: June 15, 2019

Job Description:

Located in Winston-Salem, NC, Charter Medical is seeking to fill a Business Systems Analyst role. The Business Systems Analyst collaborates with resources to understand stakeholder IT system needs and delivers specifications to align business and technical teams. The Business Systems Analyst critically evaluates information gathered from multiple sources, reconciles conflicts and develops a user requirement specification that translates and delineates user needs into a technical document. The Business Systems Analyst works with the IT internal and external teams to further develop the Design Document Specifications. The position identifies and documents software modifications, and designs test scripts to satisfy the project requirements. The Business Systems Analyst often serves as the IT project manager, maintains open communication with stakeholders and keeps resources aligned. The Business Systems Analyst also performs software validation in accordance with standard operating procedures. Primary Responsibilities:Coordinates and leads IT projects from inception, development, testing, training, validation and deployment.Initiates, facilitates and leads meetings with cross-functional team to develop project objectives.Creates project plan and schedule, manages project through entire project life-cycle.Updates management throughout projects as appropriate.Learns applicable technologies involved in project to best advise stakeholders of tradeoffs, limitations, and implications of decisions made throughout the project.Develops User Requirement Specifications for IT system projects.Works with internal customers to understand their project needs.Works with IT team to design best solution to satisfy customer requirements.Resolves conflicts between customer wants, technology limitations and project scope.Garners alignment on project scope and timeline, documents agreed upon results.Develops Design Document Specifications.Works with internal and external IT resources to assist in developing the Design Document Specifications (DDS).Prepares detailed technical needs within the DDS to efficiently utilize internal IT resources or external consultants.Develops Custom Reports and Queries.Designs, modifies and maintains all ERP custom reports.Evaluates the business need for new reports related to other business systems, designs and implements them as required.Subject Matter Expert Expectations:The position will learn and become familiar with the IT and business system technologies, Enterprise Resource Planning (ERP) and Business Intelligence (BI) systems to facilitate solution design.The position will learn and become a Subject Matter Expert (SME) in the Company's ERP system and all other critical business systems.Performs other job-related duties as assigned. Position Requirements:Skills, knowledge, qualifications and experience:5 years of related experience and/or training; or equivalent combination of education and experience.Experience with SysPro and VB Script is preferred.Experience with ERP Systems, CRM Systems, Project Management Systems, Web Based applications, Document Management, Data Base Management, Data Mining, SOA and SAAS Technologies is a plus.Four-year college or university program degree in Computer Science, Engineering or another related IT field.Must have sound technical skills and demonstrate proficiency with all desktop software and business systems.Must have knowledge of, and experience with, Microsoft SQL Server and Crystal Reports.Must have excellent interpersonal skills.Extensive knowledge of applications development, analytics and management reporting.Must have a working knowledge of ISO 13485, and QSR standards.Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures or government regulations.Ability to write reports, recommendations to management, justifications for capital, business correspondence and procedure manuals.Ability to effectively present information verbally to large and small groups and respond to questions from groups of managers, clients, customers and the general public.Work environment:Adhere to GMP/QSR requirements and follows applicable QMS documentation (e.g. Procedures, Work Instructions) to successfully accomplish job requirements.Follows Personal Protective Equipment (PPE) policies and procedures, including wearing hearing protection, safety shoes, gloves, eye protection as required.Follows gowning procedures in designated areas.Occasional exposure to manufacturing environments that could include high noise levels, required PPE and exposure to variations in temperature and electrical hazards. This position includes a compensation package that includes a base salary plus incentive based on company performance. We offer a comprehensive benefits package, medical with Rx, life insurance and 401(k). Charter Medical is an Equal Opportunity Employer. Charter Medical participates in E-Verify as appropriate in accordance with Company guidelines and federal or state law. Charter Medical utilizes pre-employment drug testing, background checks and criminal history checks in a manner consistent with all federal, state and local regulations. No phone calls and no recruiters please.

Keywords: Charter Medical, Ltd., Winston-Salem , Business Systems Analyst, Professions , Winston Salem, North Carolina

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