WinstonSalemRecruiter Since 2001
the smart solution for Winston-Salem jobs

Home Care Consultant

Company: Home Instead Senior Care
Location: Thomasville
Posted on: February 22, 2021

Job Description:

Home InsteadHome Care Consultant--Job DescriptionObjective:The Home Care Consultant is responsible for ensuring achievement of revenue objectives and a variety of duties that relate to client care including care consultations with potential clients and family members. Revenue is to be generated from a variety of Sales and Marketing duties, including researching and pursuing new referral sources and enhancing and maintaining relationships with existing referral sources as they relate to Client Care. Once a referral is made, they use the consultative sales approach to determine each individual client's needs to provide solutions and create a tailored service plan.They continuously evaluate the plan through a series of ongoing communications with families and visits to ensure high quality care, client satisfaction and retention as well as opportunities to increase service hours. The Consultant works continuously with referral partners in the community to provide a total care experience for the Client, family, Caregiver, and referral partner.This position is responsible for reporting results in moving relationships forward to Manager on a weekly basis, discussing successes and opportunities, and demonstrating documented progress and inquiry production in Sales/Marketing/Networking/Client Care areas.Primary Responsibilities:Responsible for researching and developing Referral Provider Network relationships and producing referrals performs all phases of consultative sales process, including preparation and documentation of cold calls, follow-up calls, diagnosis of referral source and client needs, recommendation of appropriate Home Instead-- services and additional community resources, maintaining and nurturing existing referral accounts, including follow-up, as necessary.Achieve inquiry generation objectives with the primary goal of bringing in new business to increase overall market share. Target accounts include, but are not limited to, hospitals, physicians, home health agencies, assisted living facilities, nursing homes, senior centers, hospice, rehabilitation centers, etc.Develop and maintain knowledge of Home Instead brand. Effectively presents Home Instead marketing materials and services to referral providers, including 1:1 meetings, as well as planning, arranging and conducting formal group presentations to referral providers.Maintain accurate records of all sales and prospecting activities including sales calls presentations closed sales and follow-up activities within the assigned territory, including the use of software to maintain accurate records to maximize territory potential.Develop a database of qualified leads from referrals through face-to-face cold calling on referral providers, email, telephone and Web.Conduct Service Inquiries and Care Consultations as needed following the consultative sales processMeet with potential clients and family members to discuss their needs and provide solutions in the form of a service plan.Maintain ongoing communication and a consistent follow-up schedule with potential clients and families who have yet to commit to service.Work with other team members to coordinate various aspects of a client's care during and at the end of care.Work with referral partners to coordinate various aspects of a client's care during and at the end of care.Recognize and pursue opportunities to modify service plans to best support the ongoing needs of clients through a quality assurance program.Demonstrate open and effective communication with clients, family members, the franchise owner, colleagues and CAREGivers, and referral providers/care providers.Work with clients and their families on the various issues that may arise to ensure they are getting resolution to any issues as well as receiving the services needed.Conduct Family Education sessions as neededIMPORTANT:Must be able to work evenings or weekends as requiredMust be able to check and respond to client and referral partner needs as needed outside of traditional business hours.--Knowledge, Skills, Abilities, and requirements:

  • Associates degree (at minimum) in social work--or sales and marketing
  • Sales ability or experience
  • Superior communication skills
  • Strategic planning skills
  • Interpersonal skills
  • Leadership skills
  • Empathy
  • Customer service oriented--
  • Able to overcome obstacles and difficult situations
  • Ability to manage stress
  • Time management skills
  • Positive, win-win attitude--
  • Ability to commit to a long-term--career
  • Be technically proficient
  • Innovative Thinking--
  • Problem Solving AbilityHome Instead is devoted to providing the highest quality personalized, in-home senior care.--Our families live and work in Davidson and Davie Counties NC, so we're invested in our community on a very personal level. And we believe every family in the area deserves individualized in-home senior care with a compassionate touch. That's why we established Home Instead in Lexington, NC. As a locally owned business, we offer a friendly, responsive service right in your neighborhood, and a wonderful work environment for CAREGivers and Key Players alike. We're dedicated to making our community a better place to live for seniors and their families. To read more about our local office, please visit: www.homeinstead.com/122Each Home Instead franchise is independently owned and operated.

Keywords: Home Instead Senior Care, Winston-Salem , Home Care Consultant, Other , Thomasville, North Carolina

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Get New Siding Work Today - Preview Leads In Your Area
Description: Over 25 million homeowners have trusted HomeAdvisor 1800Contractor to help them find quality professionals with the expertise to turn their home improvement
Company: HomeAdvisor
Location: Danville
Posted on: 03/3/2021

Senior Loan Funder / Closer / Contractor
Description: Senior Loan Funder/Closer Certified Mobile Notary Service https://certifiedmobilenotaryservice.com is seeking for someone to fill the position of a Senior Loan Funder/Closer to work remotely in the (more...)
Company: Certified Mobile Notary Service
Location: Hickory
Posted on: 03/3/2021

Senior Loan Funder / Closer / Flexible Hours
Description: Senior Loan Funder/Closer Certified Mobile Notary Service https://certifiedmobilenotaryservice.com is seeking for someone to fill the position of a Senior Loan Funder/Closer to work remotely in the (more...)
Company: Certified Mobile Notary Service
Location: Hickory
Posted on: 03/3/2021


Orthodontist
Description: Job Description Dental practice seeks Orthodontist. Large, multi-practice
Company: Benevis
Location: Danville
Posted on: 03/3/2021

Patient Access Representative I - PRN (as needed)
Description: Frye Regional Medical CenterProvide exemplary Customer Service --- Greet patients in a friendly tone--- Assign the correct medical record number and notify HIM for any duplicate patient records--- Register (more...)
Company: Frye Regional Medical Center
Location: Hickory
Posted on: 03/3/2021

Senior Loan Funder / Closer / Remote
Description: Senior Loan Funder/Closer Certified Mobile Notary Service https://certifiedmobilenotaryservice.com is seeking for someone to fill the position of a Senior Loan Funder/Closer to work remotely in the (more...)
Company: Certified Mobile Notary Service
Location: Hickory
Posted on: 03/3/2021

Machine Operators
Description: Machine OperatorsMachine operator is responsible for all aspects of machine operation and change over activity in a yarn textile manufacturing environment. Perform all jobs safely, efficiently and accurately (more...)
Company: Shuford Yarns
Location: Hickory
Posted on: 03/3/2021

Janitorial Crew Member - Danville, VA
Description: Company Overview: br br For over 70 years, Kellermeyer Bergensons Services KBS has delivered best-in-class property services to major retailers, healthcare, churches, and commercial facilities across (more...)
Company: Kellermeyer Bergensons Services, LLC
Location: Danville
Posted on: 03/3/2021

Server
Description: Store Location: US-NC-Hickory Overview: As a server at Cracker Barrel, you will serve up smiles and Southern goodness in a fast-paced, family-friendly environment. Our mission of Pleasing People guides (more...)
Company: Cracker Barrel
Location: Hickory
Posted on: 03/3/2021

Earn $300 Taking Surveys, Takes Only Minutes Long
Description: Big Brands Paying
Company: Part-Time-Cash
Location: Danville
Posted on: 03/3/2021

Log In or Create An Account

Get the latest North Carolina jobs by following @recnetNC on Twitter!

Winston-Salem RSS job feeds